Blue Shield of California
Senior Systems Engineer (End User Client Engineer)
Blue Shield of California, Oakland, California, United States,
Your Role
The Productivity Engineering team is responsible for all engineering aspects of client devices. The Systems Engineer will report to the Technical Sr. Manager. In this role you will manage our windows platform from OS configuration down to application management. The ideal candidate should have experience in partnering with business stakeholders to understand and address their technical needs. Additionally, they should be well-versed in integrating cloud solutions to enhance our IT infrastructure.
Your Work
In this role, you will:
Operate as subject matter expert, and thought leader in Directory, Identity, and supporting technologies
Lead operational, strategic activities, and change management of all impact and risk levels
Engage in Incident Response, Audit, and Disaster Recovery practices.
Initiate interactions and represents directory services within the organization to Enterprise Architecture, Design Engineering, and line of business units
Define, publishes, and maintains Collaboration lifecycle, and roadmap documentation
Lead proof-of-concept and prototyping efforts in both an infrastructure design and engineering capacity - collects, analyzes, and documents results; produces summaries and recommendation.
Perform unit testing of packages, application configurations, images and configuration performance using manual and automated testing tools
Lead improvements based on technology, best practices, or changing requirements
Serve as 3rd and nth level support for all client related issues in keeping with the organization’s incident and problem management escalation procedures
Your Knowledge and ExperienceRequires a college degree or equivalent experienceProficient knowledge of core Collaboration systems such as SharePoint, and relevant systemsExpert knowledge with technologies relating to the management and distribution of content, and related collaboration technologiesDemonstrates deep knowledge of cloud environments and services related to collaboration and messaging capabilities such O365, SharePoint Online, and other relevant solutionsDeep understanding and knowledge of network technologies in TCP/IP, firewalls, load-balancers, proxy, and protocols such as HTTP/S, WebDAV, and DNSProficient knowledge managing workstations with Microsoft Endpoint Manager (Intune), Microsoft System Center ManagerScripting and programming experience in languages such as PowerShell, VBScript, or .NET (VB, C#) with a focus on automationWorking experience with workstation patch management and compliance reporting of security patchingKnowledge of ring-based rollout methodologies for large enterprise deploymentsStrong analytical and problem-solving skills
Pay Range:The pay range for this role is: $ 118800.00 to $ 178200.00 for California.Notes:Please note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate's experience, location (California, Bay area, or outside California), and current employee salaries for similar roles.
The Productivity Engineering team is responsible for all engineering aspects of client devices. The Systems Engineer will report to the Technical Sr. Manager. In this role you will manage our windows platform from OS configuration down to application management. The ideal candidate should have experience in partnering with business stakeholders to understand and address their technical needs. Additionally, they should be well-versed in integrating cloud solutions to enhance our IT infrastructure.
Your Work
In this role, you will:
Operate as subject matter expert, and thought leader in Directory, Identity, and supporting technologies
Lead operational, strategic activities, and change management of all impact and risk levels
Engage in Incident Response, Audit, and Disaster Recovery practices.
Initiate interactions and represents directory services within the organization to Enterprise Architecture, Design Engineering, and line of business units
Define, publishes, and maintains Collaboration lifecycle, and roadmap documentation
Lead proof-of-concept and prototyping efforts in both an infrastructure design and engineering capacity - collects, analyzes, and documents results; produces summaries and recommendation.
Perform unit testing of packages, application configurations, images and configuration performance using manual and automated testing tools
Lead improvements based on technology, best practices, or changing requirements
Serve as 3rd and nth level support for all client related issues in keeping with the organization’s incident and problem management escalation procedures
Your Knowledge and ExperienceRequires a college degree or equivalent experienceProficient knowledge of core Collaboration systems such as SharePoint, and relevant systemsExpert knowledge with technologies relating to the management and distribution of content, and related collaboration technologiesDemonstrates deep knowledge of cloud environments and services related to collaboration and messaging capabilities such O365, SharePoint Online, and other relevant solutionsDeep understanding and knowledge of network technologies in TCP/IP, firewalls, load-balancers, proxy, and protocols such as HTTP/S, WebDAV, and DNSProficient knowledge managing workstations with Microsoft Endpoint Manager (Intune), Microsoft System Center ManagerScripting and programming experience in languages such as PowerShell, VBScript, or .NET (VB, C#) with a focus on automationWorking experience with workstation patch management and compliance reporting of security patchingKnowledge of ring-based rollout methodologies for large enterprise deploymentsStrong analytical and problem-solving skills
Pay Range:The pay range for this role is: $ 118800.00 to $ 178200.00 for California.Notes:Please note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate's experience, location (California, Bay area, or outside California), and current employee salaries for similar roles.