Amazon
Digital Program Manager - Digital Supply Chain, Prime Video
Amazon, Culver City, California, United States, 90232
Digital Program Manager - Digital Supply Chain, Prime Video
Job ID: 2833174 | Amazon.com Services LLC How often have you had an opportunity to be at ground zero of a disruptive, fast-growing, and evolutionary global Amazon service? How frequently do you get to start from the foundation and solve customer needs at a global scale in a fast-growing entertainment streaming industry? At Prime Video, we are pioneering a new generation of digital supply chain at a remarkable speed to accelerate our market position and global reach. If this sounds interesting, come build the future of streaming entertainment with us! We are looking for a Digital Program Manager to support the intersection of our digital supply chain, technical advancements, and operations. This individual will help us shape the future of our Ad Ops processes as we strive to improve how technology and operations integrate, and evolve. Ensuring regional nuance and customer experience remain the building block of operational process improvement (creation, annotation, etc.), and technical tooling requirements are effectively shared globally with business and technical teams. The successful candidate should have experience in entertainment (Movie, TV, Games, or Streaming), and the capacity to acquire new technology concepts quickly. Key job responsibilities
Be the subject matter expert of your assigned program Define program value propositions, advantages, and limitations Be the liaison between various technical, business, and development teams within PV to drive both proactive and reactive customer experiences solutions Own and support global cross-team coordination, project management, and be able to swiftly prioritize and multi-task based on severity level and strong business judgment Identify and investigate data to isolate issues, develop solutions, and prioritize opportunities for servicing partner teams Have a passion for continuously improving the customer experience Be a creative problem solver who always thinks critically about next steps About the team
Our mission is to make available to Prime Video customers the largest and highest quality, and most enriched catalog of video content anywhere in the world. We aim to create a friction-free self-service delivery experience that meets the needs of all studio partners regardless of size, budget, location, language, or technical capability. By doing so, we remove distribution limitations and level the playing field across studios, so every title is available to every customer worldwide and the best content wins. BASIC QUALIFICATIONS
4+ years of experience working with large global organizations owning a pillar or overseeing a digital/physical supply chain 4+ years of experience managing medium to high complexity programs across cross-functional teams, building sustainable processes and supporting continuous improvement cycles 2+ years of experience presenting or writing to Sr. Leadership Bachelor’s Degree or 5+ years of relevant experience PREFERRED QUALIFICATIONS
Influential and concise verbal/written communication and interpersonal skills, including the ability to effectively communicate with diverse audiences Advanced ability to draw insights from data and clearly communicate them (verbal/written) to the stakeholders and executives as required Must be able to think creatively, deal with ambiguity, and manage changing and competing priorities Be self-driven and committed to deliver on ambiguous projects with incomplete or imperfect data Strong attention to detail, end-to-end ownership, able to make data-driven decisions, and drive results Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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Job ID: 2833174 | Amazon.com Services LLC How often have you had an opportunity to be at ground zero of a disruptive, fast-growing, and evolutionary global Amazon service? How frequently do you get to start from the foundation and solve customer needs at a global scale in a fast-growing entertainment streaming industry? At Prime Video, we are pioneering a new generation of digital supply chain at a remarkable speed to accelerate our market position and global reach. If this sounds interesting, come build the future of streaming entertainment with us! We are looking for a Digital Program Manager to support the intersection of our digital supply chain, technical advancements, and operations. This individual will help us shape the future of our Ad Ops processes as we strive to improve how technology and operations integrate, and evolve. Ensuring regional nuance and customer experience remain the building block of operational process improvement (creation, annotation, etc.), and technical tooling requirements are effectively shared globally with business and technical teams. The successful candidate should have experience in entertainment (Movie, TV, Games, or Streaming), and the capacity to acquire new technology concepts quickly. Key job responsibilities
Be the subject matter expert of your assigned program Define program value propositions, advantages, and limitations Be the liaison between various technical, business, and development teams within PV to drive both proactive and reactive customer experiences solutions Own and support global cross-team coordination, project management, and be able to swiftly prioritize and multi-task based on severity level and strong business judgment Identify and investigate data to isolate issues, develop solutions, and prioritize opportunities for servicing partner teams Have a passion for continuously improving the customer experience Be a creative problem solver who always thinks critically about next steps About the team
Our mission is to make available to Prime Video customers the largest and highest quality, and most enriched catalog of video content anywhere in the world. We aim to create a friction-free self-service delivery experience that meets the needs of all studio partners regardless of size, budget, location, language, or technical capability. By doing so, we remove distribution limitations and level the playing field across studios, so every title is available to every customer worldwide and the best content wins. BASIC QUALIFICATIONS
4+ years of experience working with large global organizations owning a pillar or overseeing a digital/physical supply chain 4+ years of experience managing medium to high complexity programs across cross-functional teams, building sustainable processes and supporting continuous improvement cycles 2+ years of experience presenting or writing to Sr. Leadership Bachelor’s Degree or 5+ years of relevant experience PREFERRED QUALIFICATIONS
Influential and concise verbal/written communication and interpersonal skills, including the ability to effectively communicate with diverse audiences Advanced ability to draw insights from data and clearly communicate them (verbal/written) to the stakeholders and executives as required Must be able to think creatively, deal with ambiguity, and manage changing and competing priorities Be self-driven and committed to deliver on ambiguous projects with incomplete or imperfect data Strong attention to detail, end-to-end ownership, able to make data-driven decisions, and drive results Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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