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Vontier

Product Marketing Specialist

Vontier, Hartford, Connecticut, us, 06112


The

Product Marketing Specialist

plays a vital role in driving the success of Gilbarco Veeder Root (GVR) products. This dynamic position enhances the sales process by providing expert knowledge and swift resolution of product-related inquiries. The Product Marketing Specialist should be creatively minded, analytically rigorous, and results oriented, continually seeking new and effective ways to accelerate our business.As a key liaison, the Product Marketing Specialist serves as the primary point of contact for the product marketing team, facilitating communication with cross-functional teams for technical and regulatory information and product support. This role is crucial in fostering seamless internal communication and efficiently managing diverse project tasks. The Product Marketing Specialist’s contributions are essential in supporting

Product Marketing

initiatives and ensuring smooth operations across the organization.Responsibilities:

Provide expert technical support to customers and the sales force for GVR product portfolio.Facilitate effective communication and coordinate activities between Product Marketing, Sales, Demand & Inventory Planning, Customer Service, and Logistics.Develop and maintain up-to-date product presentations and marketing collateral.Collaborate with Product Management to update and maintain the Core Product Portfolio.Support the Product Marketing team with internal cross operating company collaboration.Coordinate new customer inquiries or unique customer needs, consulting with the Product Marketing team and/or routing requests to the appropriate sales team.Review inactive and non-conforming product inventories, working with the Product Manager and Demand & Inventory Manager to identify sales opportunities or other material dispositions.Efficiently handle and fulfill requests for product information (documentation, marketing collateral, training materials, etc.) from GVR customers and sales managers.Support the GVR Quality Department in investigating and resolving customer complaints as needed.Contribute to process improvement initiatives across internal departments with a focus on maintaining product quality and optimizing customer applications.Qualifications:

Bachelor’s degree in business, marketing, or Technical Field.Minimum of three years combined experience in marketing, sales, technical/customer service, or other areas in which technical knowledge was acquired.Excellent problem-solving, organizational, critical thinking, and interpersonal skills.Ability to communicate details effectively to internal and external customers with varying technical expertise.Proficient in Microsoft Office at the intermediate to advanced level with a strong emphasis on Microsoft Excel and Power BI.A strong customer focus with the ability to support Product Marketing and Sales groups in varying efforts to improve the overall customer experience.

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