DataSF
2917-Program Support Analyst
DataSF, San Francisco, California, United States, 94199
Medi-Cal Policy Analyst- Alignment and Guidance – San Francisco Human Services Agency - (2917) (152523)
Apply using SmartRecruiters, the City and County of San Francisco's application portal.This is a Position-Based Test conducted in accordance with CSC Rule 111A.At the San Francisco Human Services Agency, we believe in a San Francisco where everyone has the opportunity and support to achieve their full potential. We are comprised of the Department of Benefits and Family Support, and the Department of Disability and Aging Services (DAS) and are united by our commitment to deliver essential services that support and protect people, families, and communities.From financial, nutritional and employment support to child and adult protective services, health care coverage, and in-home services for older adults and persons with disabilities, our team lends support for all in need.OUR COMMITMENT TO RACIAL EQUITYAs we work towards our vision of an inclusive San Francisco, we embrace our responsibility to root out systemic racism by creating services and a workforce which reflect the lived experiences and strengths of the people we serve. We are committed to fostering a work environment where our differences are celebrated and everyone has what they need to thrive--no matter their race, age, ability, gender, sexual orientation, ethnicity, or country of origin.The Program Support Analyst, under the guidance of the Knowledge and Resource Manager within the Alignment and Guidance team, plays a critical role in analyzing and coordinating the agency’s Medi-Cal policy needs and initiatives. This role supports the Alignment and Guidance Program’s broader mission, which encompasses community outreach, engagement, and the administration of related Economic Support & Self Sufficiency (ESSS) initiatives.Additionally, the Program Support Analyst oversees and coordinates the policy needs for CalFresh and Medi-Cal programs. In this capacity, the analyst collaborates with employees across all levels to assess policy needs, design and implement policy implementation efforts, and evaluate their effectiveness to ensure alignment with agency goals.ESSENTIAL DUTIES:The analyst will supervise a team of program specialists who will work with employees at all levels of the Agency to assess Medi-Cal policy needs and support the implementation of Medi-Cal policy and regulations into internal business processes related, but not limited to, eligibility processing, eligibility systems, community outreach, staff training, and data collection.Receive, interpret, and analyze Medi-Cal policy and regulations received from Department of California Health Services (DHCS), and when appropriate, from The Centers for Medicare & Medicaid Services (CMS).Collaborate with appropriate stakeholders in the development and evaluation of new and existing county business processes to assess compliance with Federal and State Medi-Cal policy and regulatory requirements.Provide Medi-Cal policy support to management staff, eligibility staff, training, and outreach teams.Lead the analysis, planning, organization, and development of Medi-Cal policy related documents that meet the needs of the agency and employees.Act as lead Medi-Cal policy point of contact for external agencies such as, but not limited to DHCS, CMS, and health care providers.Lead and participate in data reporting efforts related to Medi-Cal caseloads and participants.Supervise and participate in administrative activities.Participate in a variety of complex and detailed programmatic responsibilities involving problem solving.How to qualify
Education: A Baccalaureate degree in social work, public administration, business administration, social sciences, or a related field;Experience: Three (3) years of professional experience of which two (2) years are in the field of social services related to income maintenance or economic self-sufficiency programs. This experience includes responsibilities for functions such as supervising eligibility determination, case management, program development and administration, budget or contract development.License and Certification: Some positions require possession of a valid California driver license.Substitution:Substitution for Education: Additional qualifying experience as stated under the experience requirement may be substituted for up to two (2) years of the required education on a year-for-year basis (30 semester/45 quarter units equals one year).Substitution for Experience: Possession of a Master’s degree in social work, business administration, public administration or related field may substitute for one (1) year of the required experience as described above for all specialties.DESIRABLE QUALIFICATIONS:Strong writing and verbal communication skillsExperience with CalSAWSThe stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.Verification of Education and Experience:
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.Note:
Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.Resumes will not be accepted in lieu of a completed City and County of San Francisco application.Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.SELECTION PROCEDURES
Candidates who meet the Minimum Qualifications will be invited to complete the Supplemental Questionnaire Examination. This exam is designed to measure knowledge, skills and/or abilities in job-related areas which may include but not be limited to: analytical skills, critical thinking, and other related skills.Candidate scores on this examination may also be applied to other announcements involving other job titles, when directed by the Human Resources Director.A passing score must be achieved on the Supplemental Questionnaire Examination in order to continue in the selection process.Candidate exam responses will be vetted as appropriate using AI use detection software. Evidence of use of AI, plagiarized answers, or falsified information in exam responses will be addressed in accordance with Civil Service Rules related to fraud and cheating.The above test components are considered standardized and, therefore, test questions and answers are not available for public inspection or review.After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:Minimum Qualification Supplemental Questionnaire (MQSQ):
Candidates will be required to complete a MQSQ as part of the employment application.What else should I know?
Eligible List/Score Report:
A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only.Terms of Announcement and Appeal Rights
:Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations.Additional Information Regarding Employment with the City and County of San Francisco• Select the “I’m Interested” button and follow instructions on the screen.Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up to date.The City and County of San Francisco encourages women, minorities and persons with disabilities to apply.
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Apply using SmartRecruiters, the City and County of San Francisco's application portal.This is a Position-Based Test conducted in accordance with CSC Rule 111A.At the San Francisco Human Services Agency, we believe in a San Francisco where everyone has the opportunity and support to achieve their full potential. We are comprised of the Department of Benefits and Family Support, and the Department of Disability and Aging Services (DAS) and are united by our commitment to deliver essential services that support and protect people, families, and communities.From financial, nutritional and employment support to child and adult protective services, health care coverage, and in-home services for older adults and persons with disabilities, our team lends support for all in need.OUR COMMITMENT TO RACIAL EQUITYAs we work towards our vision of an inclusive San Francisco, we embrace our responsibility to root out systemic racism by creating services and a workforce which reflect the lived experiences and strengths of the people we serve. We are committed to fostering a work environment where our differences are celebrated and everyone has what they need to thrive--no matter their race, age, ability, gender, sexual orientation, ethnicity, or country of origin.The Program Support Analyst, under the guidance of the Knowledge and Resource Manager within the Alignment and Guidance team, plays a critical role in analyzing and coordinating the agency’s Medi-Cal policy needs and initiatives. This role supports the Alignment and Guidance Program’s broader mission, which encompasses community outreach, engagement, and the administration of related Economic Support & Self Sufficiency (ESSS) initiatives.Additionally, the Program Support Analyst oversees and coordinates the policy needs for CalFresh and Medi-Cal programs. In this capacity, the analyst collaborates with employees across all levels to assess policy needs, design and implement policy implementation efforts, and evaluate their effectiveness to ensure alignment with agency goals.ESSENTIAL DUTIES:The analyst will supervise a team of program specialists who will work with employees at all levels of the Agency to assess Medi-Cal policy needs and support the implementation of Medi-Cal policy and regulations into internal business processes related, but not limited to, eligibility processing, eligibility systems, community outreach, staff training, and data collection.Receive, interpret, and analyze Medi-Cal policy and regulations received from Department of California Health Services (DHCS), and when appropriate, from The Centers for Medicare & Medicaid Services (CMS).Collaborate with appropriate stakeholders in the development and evaluation of new and existing county business processes to assess compliance with Federal and State Medi-Cal policy and regulatory requirements.Provide Medi-Cal policy support to management staff, eligibility staff, training, and outreach teams.Lead the analysis, planning, organization, and development of Medi-Cal policy related documents that meet the needs of the agency and employees.Act as lead Medi-Cal policy point of contact for external agencies such as, but not limited to DHCS, CMS, and health care providers.Lead and participate in data reporting efforts related to Medi-Cal caseloads and participants.Supervise and participate in administrative activities.Participate in a variety of complex and detailed programmatic responsibilities involving problem solving.How to qualify
Education: A Baccalaureate degree in social work, public administration, business administration, social sciences, or a related field;Experience: Three (3) years of professional experience of which two (2) years are in the field of social services related to income maintenance or economic self-sufficiency programs. This experience includes responsibilities for functions such as supervising eligibility determination, case management, program development and administration, budget or contract development.License and Certification: Some positions require possession of a valid California driver license.Substitution:Substitution for Education: Additional qualifying experience as stated under the experience requirement may be substituted for up to two (2) years of the required education on a year-for-year basis (30 semester/45 quarter units equals one year).Substitution for Experience: Possession of a Master’s degree in social work, business administration, public administration or related field may substitute for one (1) year of the required experience as described above for all specialties.DESIRABLE QUALIFICATIONS:Strong writing and verbal communication skillsExperience with CalSAWSThe stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.Verification of Education and Experience:
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.Note:
Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.Resumes will not be accepted in lieu of a completed City and County of San Francisco application.Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.SELECTION PROCEDURES
Candidates who meet the Minimum Qualifications will be invited to complete the Supplemental Questionnaire Examination. This exam is designed to measure knowledge, skills and/or abilities in job-related areas which may include but not be limited to: analytical skills, critical thinking, and other related skills.Candidate scores on this examination may also be applied to other announcements involving other job titles, when directed by the Human Resources Director.A passing score must be achieved on the Supplemental Questionnaire Examination in order to continue in the selection process.Candidate exam responses will be vetted as appropriate using AI use detection software. Evidence of use of AI, plagiarized answers, or falsified information in exam responses will be addressed in accordance with Civil Service Rules related to fraud and cheating.The above test components are considered standardized and, therefore, test questions and answers are not available for public inspection or review.After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:Minimum Qualification Supplemental Questionnaire (MQSQ):
Candidates will be required to complete a MQSQ as part of the employment application.What else should I know?
Eligible List/Score Report:
A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only.Terms of Announcement and Appeal Rights
:Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations.Additional Information Regarding Employment with the City and County of San Francisco• Select the “I’m Interested” button and follow instructions on the screen.Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up to date.The City and County of San Francisco encourages women, minorities and persons with disabilities to apply.
#J-18808-Ljbffr