Research Director

SUMMARYThe Director, Research is responsible for overseeing the design and implementation of research studies; growing client accounts by understanding their needs, guiding the research strategy, and providing insightful presentations. The role provides mentorship and direction to the research managers. To be successful, you must be experienced in market research techniques, work to ensure profitability, quality control, and project timelines while actively contributing to the division’s objectives.RESPONSIBILITIESParticipate in the development of RFPs.Ownership of client accounts and grow the accounts by providing strategic counseling.Oversee the full cycle of large-scale or complex market research projects: from research methodology, questionnaire design, data analysis, report writing, and providing strategic recommendations.Ensure all project management steps in collaboration with the operations team are on track and delivered to clients on time. This includes validation of the questionnaire in test mode, training of interviewers, coordination of project fielding, monitoring and validating the pre-test, day-to-day monitoring of the fielded project, monitoring of qualitative projects (recruiting, incentives, etc.), and coordination of end-of-field steps.QUALIFICATIONSBachelor’s degree.Minimum of 7 years of experience in the market research or strategic consulting industry as a consultant or market/strategic research professional.A minimum of 5 years of supplier-side custom research experience.Proven expertise in quantitative and qualitative research.Advanced skills in writing strategic reports and presentations.Proven expertise in project management.SKILLSStrong organizational skills: Ability to prioritize and manage multiple projects at once, working with different teams.Strong client management skills: Adept at building and nurturing client relationships, understanding client needs, and turning them into business opportunities.Strong analytical skills: Ability to analyze data based on the needs of clients and the research objectives.A problem-solving mindset: To identify, communicate, and propose solutions to problems that may arise.Excellent communication and presentation skills: Ability to convey complex data and insights in a clear and compelling manner.

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