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Constant Contact, Inc.

Senior Director, Platform Engineering

Constant Contact, Inc., Oklahoma City, Oklahoma, United States,


We have an opening for a Senior Director of Platform Engineering to lead us to a best-in-class delivery organization and deliver the strategy for our CI/CD Pipeline consolidation, Tooling, Move to OTL (Open Telemetry), Kubernetes Adoption, and transform the culture to a Platform Engineering Org and DevOps Culture.What You Will Do:Instill and drive a delivery-focused culture while promoting a fun, hardworking workplace environment.Help teams scope and create project plans around key business initiatives.Work closely with program management to ensure timelines are met to the satisfaction of key stakeholders.Verify that systems and practices are compliant with internal and external specifications.Coordinate with different project teams to identify and develop cost-reduction processes, as well as strategize on procedures to maximize the team's effort and productivity within the approved deadline.Bring a passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, and mentoring other members of the engineering community.Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity.Design, implement, and maintain scalable platform solutions that support cloud, hybrid, and on-premise environments.Develop and manage infrastructure as code (IaC) using tools like Terraform and Ansible.Collaborate with cross-functional teams to define platform architecture, monitoring, and automated deployment strategies.Ensure the platform’s availability, scalability, and performance by proactively identifying and addressing bottlenecks and failure points.Build and maintain CI/CD pipelines to streamline code deployment and infrastructure updates.Monitor and troubleshoot platform issues, providing timely resolution to keep systems running smoothly.Drive initiatives for improving platform security, compliance, and disaster recovery strategies.Drive the adoption of Containerization and OTEL.Ensure Secure Code Delivery as part of CI/CD (CVE reductions, etc.).Who You Are:15+ years of industry experience with 6+ years in a managerial role.Proven track record establishing and leading successful software teams.Experience managing and engaging teams in remote locations.Experienced in quality practices, techniques, and tools at all layers of the stack.Experience with high availability, high-scale, performance systems preferred.Scrum and agile enthusiast along with understanding of other methodologies including Kanban.Hands-on enough to contribute to technical conversations, decisions, strategies, and review code.Familiarity with .NET, JavaScript, React.JS, MySQL, AWS/Google Cloud, Linux, Java, and a range of open source libraries.Proven experience as a Platform Engineer, Site Reliability Engineer (SRE), DevOps Engineer, or related role.Strong understanding of cloud platforms (AWS, GCP, Azure) and cloud-native technologies (Kubernetes, Docker, etc.).Expertise in infrastructure as code (IaC) and automation tools (Terraform, CloudFormation, Ansible, etc.).Proficiency in scripting languages (Python, Go, Bash, etc.).Experience with container orchestration and microservices architectures.Familiarity with Open Telemetry, monitoring, logging, and observability tools (Prometheus, Grafana, ELK Stack, etc.).Solid understanding of networking, security, and scaling best practices.Experience with configuration management tools (e.g., Chef, Puppet, Salt).

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