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Johnson Controls

Integrated Solutions Technician

Johnson Controls, Horsham, Pennsylvania, United States, 19044


Be part of the future!We are one team, dedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we will give you the space and opportunities to grow and succeed. We are committed to making a difference.

What we offer:Competitive Starting PayPaid TrainingGlobal Advancement OpportunitiesCompany Vehicle (as applicable)Referral BonusesComprehensive BenefitsMedical/Dental/Vision insuranceHealth Savings Account (HAS)Life Insurance401(k) savings plan with company matchShort-Term and Long-Term DisabilityEmployee Assistance ProgramWellness ProgramAnd More!

What you will do:A Johnson Controls Service Technician is a troubleshooter and service expert. You will alleviate concerns the customer may have regarding a security system. You will advise customers and the customer care center of the status of systems and processes inspections. You will repair or replace burglar alarms, fire alarms, CCTV systems, Card Access systems and other security equipment. This Technician will be set up with all of the tools and equipment needed to work independently from a remote location. Provide our customers with the highest level of service to solve building inefficiencies and resolve service related items. As a trusted advisor to our customers you will provide solutions and outcomes at the time of service

How you will do it:As a Commercial Service Technician you will locate and alleviate trouble with damaged equipment or wiring; readjust equipment, repair or replace inoperative equipment and test for operation; prepare trouble order forms to report temporary repairs. You will also coordinate inspections and/or installations with police, fire departments, or other appropriate agencies. Service Technicians will be responsible for the service and repair Commercial security/CCTV/Card Access systems.

Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities.Provide quotes to support recommendations and solutions.

What we look for:RequiredHigh School Diploma or equivalent.Minimum 3-4 years’ experience installing and inspecting/repairing Tyco Integrated Security or comparable product line.Experience with Card Access/CCTV/IP camerasHIRSCH CertificateExcellent communication skills.Electrical/Electronic background.Valid driver's license.

PreferredFire alarm experience preferred.Some college preferred.NICET II or greater preferred.

Integrated Solutions Technician at Johnson Controls summary:The Integrated Solutions Technician is responsible for troubleshooting and servicing security systems, including burglar alarms, fire alarms, CCTV, and access control systems. This role involves diagnosing equipment issues, coordinating inspections, and providing solutions to enhance building efficiency while delivering exceptional customer service. Candidates must have a high school diploma, experience with security systems, and strong communication skills to succeed in this position.

Keywords:Integrated Solutions Technician, security systems, CCTV, fire alarms, access control, troubleshooting, customer service, maintenance, repair, life safety