Johnson Controls
Complex S&F Systems Rep III
Johnson Controls, Amherst, New York, United States,
What you will doPerform new installation commissioning and service activities
on large scale, various manufacturers,
Access Control, CCTV, Intrusion alarm and IP Intercom systems.
How you will do itoversee
and inspect the installation of equipment to meet customer expectations and manufacturer specifications. Field coordination and communication, system programming, commissioning, AHJ testing and training on new system installationsEvaluate and diagnose equipment that requires servicing as well as troubleshooting potential field wiring problemsProvide specific solutions and recommendations to customers on the most efficient and cost effective method in restoring a specific system back to normal conditionManage assigned Electronic Systems service requests in regards to field labor hours estimatedCustomer satisfaction through coordination, response to customer requests and problems and clear communication skillsPrepare reports on daily activitiesMay be required to work minimal overtime as the work requiresRead and understand complicated blueprints, diagrams, schematics, submittals, software/system programs, and operation/product manualsRequired to lift and or carry equipment and tools, which may be over forty (40) pounds Working environment may involve climbing ladders and scaffoldings with equipment, upwards to forty (40) feet Capable of working in cramped workspaces such as ducts, crawl spaces, above ceilings, etc.Must adhere to all OSHA and JCI safety policies and proceduresComplete timesheets, mileage reporting and monthly vehicle reports in a timely manner
What we look forRequired5+ years’ experience
with installation and service of fire alarm, access control, CCTV, intrusion and intercom systems.
Knowledge of IP based systems required .Demonstrate working knowledge of electricity and electronics In addition, demonstrate an aptitude for troubleshooting systems and performing necessary repairsSecurity experience with Access Control Systems as well as CCTV Systems required .Ability to effectively work independentlyDemonstrate a high level of customer serviceBe able to carry and move equipment/tools weighing up to 40 poundsMinimum high school/trade school graduate, military, or two year Associate degree in a technical field involving electronics
and/or computer based systems .Working knowledge of personal computers ( Windows 7 and later ) and Microsoft's suite of Office softwareWorking knowledge of IT network systems.
Working understanding of IP based protocols .Ability to use hand and power tools and test equipment such as multi-meters, oscilloscopes, digital analyzers, battery analyzers, frequency meters, decibel meters and communication devices as requiredExcellent verbal and written communication skillsAbility to read and understand complex building architectural, mechanical and electrical documents, as well as project plans, specifications, schedules and equipment installation/operation/troubleshooting manual.CCURE 9000 certification preferred but other certifications acceptable.
Complex S&F Systems Rep III at Johnson Controls summary:The Complex S&F Systems Rep III oversees the installation and servicing of large-scale security systems, including access control, CCTV, intrusion alarms, and intercoms. This role requires troubleshooting, field coordination, and communication with customers to ensure their needs are met effectively and efficiently. With over 5 years of experience and expertise in electronics, the representative is responsible for ensuring system functionality and adherence to safety protocols while preparing detailed reports on service activities.
Keywords:security systems, installation, CCTV, access control, intrusion alarm, service technician, system programming, troubleshooting, customer service, IP intercom
on large scale, various manufacturers,
Access Control, CCTV, Intrusion alarm and IP Intercom systems.
How you will do itoversee
and inspect the installation of equipment to meet customer expectations and manufacturer specifications. Field coordination and communication, system programming, commissioning, AHJ testing and training on new system installationsEvaluate and diagnose equipment that requires servicing as well as troubleshooting potential field wiring problemsProvide specific solutions and recommendations to customers on the most efficient and cost effective method in restoring a specific system back to normal conditionManage assigned Electronic Systems service requests in regards to field labor hours estimatedCustomer satisfaction through coordination, response to customer requests and problems and clear communication skillsPrepare reports on daily activitiesMay be required to work minimal overtime as the work requiresRead and understand complicated blueprints, diagrams, schematics, submittals, software/system programs, and operation/product manualsRequired to lift and or carry equipment and tools, which may be over forty (40) pounds Working environment may involve climbing ladders and scaffoldings with equipment, upwards to forty (40) feet Capable of working in cramped workspaces such as ducts, crawl spaces, above ceilings, etc.Must adhere to all OSHA and JCI safety policies and proceduresComplete timesheets, mileage reporting and monthly vehicle reports in a timely manner
What we look forRequired5+ years’ experience
with installation and service of fire alarm, access control, CCTV, intrusion and intercom systems.
Knowledge of IP based systems required .Demonstrate working knowledge of electricity and electronics In addition, demonstrate an aptitude for troubleshooting systems and performing necessary repairsSecurity experience with Access Control Systems as well as CCTV Systems required .Ability to effectively work independentlyDemonstrate a high level of customer serviceBe able to carry and move equipment/tools weighing up to 40 poundsMinimum high school/trade school graduate, military, or two year Associate degree in a technical field involving electronics
and/or computer based systems .Working knowledge of personal computers ( Windows 7 and later ) and Microsoft's suite of Office softwareWorking knowledge of IT network systems.
Working understanding of IP based protocols .Ability to use hand and power tools and test equipment such as multi-meters, oscilloscopes, digital analyzers, battery analyzers, frequency meters, decibel meters and communication devices as requiredExcellent verbal and written communication skillsAbility to read and understand complex building architectural, mechanical and electrical documents, as well as project plans, specifications, schedules and equipment installation/operation/troubleshooting manual.CCURE 9000 certification preferred but other certifications acceptable.
Complex S&F Systems Rep III at Johnson Controls summary:The Complex S&F Systems Rep III oversees the installation and servicing of large-scale security systems, including access control, CCTV, intrusion alarms, and intercoms. This role requires troubleshooting, field coordination, and communication with customers to ensure their needs are met effectively and efficiently. With over 5 years of experience and expertise in electronics, the representative is responsible for ensuring system functionality and adherence to safety protocols while preparing detailed reports on service activities.
Keywords:security systems, installation, CCTV, access control, intrusion alarm, service technician, system programming, troubleshooting, customer service, IP intercom