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Shaner Hotel Group

Van Driver | Newark Marriott Courtyard UD

Shaner Hotel Group, Newark, Delaware, United States, 19711


Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.Greet arriving guests/visitors; bid farewell to departing guests/visitors.Assist guests and visitors into and out of the hotel van, including loading/unloading luggage.Ensure that all driveways are kept clear; that vehicles are not parked or left standing in illegal spaces.Monitor all parking areas/levels; report any vehicle/safety hazards; unauthorized personnel or potential security problems to Manager.Monitor and maintain cleanliness and organization of all work areas; rectify any deficiencies.Identify and explain hotel facilities and features to guests while escorting them to the hotel.Relay accurate directions to guests on inquiries of transportation within the local area.Handle guest complaints by ensuring guest satisfaction.Monitor and maintain appearance of hotel van.Ensure confidentiality of hotel guests and security of guests' possessions.Other duties as assigned.Responsibilities

Hotel Van Drivers operate the hotel shuttle/van to transport guests safely and courteously to their desired location(s).

Qualifications

Valid driver's license in the state of hotel's operations.Excellent driving record.Must be 21 years or older.Ability to provide legible communication and directions.Previous guest relations and/or training.Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.High school graduate or equivalent, some college preferred.Bilingual English/Spanish a plus.Knowledge of local activities and attractions appropriate for clientele.

About Us

Shaner Hotel Group

Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!

About the Team

Shaner Hotels has an amazing opportunity at our Courtyard Newark - UD. Located on a beautiful suburban campus, the Courtyard Newark-University of Delaware offers impeccable service coupled with state-of-the-art technology. Our beautifully appointed guestrooms offer all the comforts of home and feature well-lit workstations and complimentary Wi-Fi. We take pride in being one of Delaware's first "Green Lodging" establishments. The hotel is near many local businesses-including WL Gore, Bank of America, and Siemens-and we are adjacent to Clayton Hall Conference Center, a university-run facility that boasts over 40,000 square feet of meeting space. If it's fun you're looking for, you can test your luck at Delaware Park, experience some of Delaware's "tax-free" shopping at Christiana Mall or take in some culture in the neighboring Brandywine Valley.