Mobile Veterinary Operations Supervisor

Our Mobile Veterinary Supervisors are responsible for many aspects of the veterinary clinics they supervise.

This includes recording accurate and detailed pet records and bio notes, collaborating with the field office leadership team, reporting incidents and maintaining a great relationship with our retail partners.

PetIQ

provides convenient and affordable pet health and wellness products and veterinary services to pets and their families through retail and ecommerce channels across the country.

We are advocates for pet parents, because we believe that all pet parents should be able to provide necessary care that enhances the lives of their pets.

Job Overview:

Collect

payment,

dispense

and label

medication, and review

s

discharge paperwork with pet

parents

Knowledgeable

in safe restraint of pets for wellness procedures including vaccines, nail trims and

microchipping

Works together with members of the office leadership team to coach, mentor,

and inspire veterinary clinic

assistants

Actively

participates

in the development of veterinary clinic assistants, monitor

ing

processes, procedures, and pet parent

interactions

M

aintains a clean and sanitary work environment by disinfecting surfaces and equipment between each

pet

Responsible for all aspects

(outside of medical decisions)

of the clinic they supervise, including

recording

accurate

and detailed

pet records and

bio notes, reporting all incidents to the correct parties, and being

timely

in

submitting

any paperwork to their leadership

team

Shares the responsibility of driving the

van to and from clinics

responsibly,

load

ing

and unload

ing

the vans upon arrival and

departure (Community Clinics)

Knowledgeable

on

our services and products

Proficient in making strong

recommend

ations

based on an understanding of canine and feline diseases to every pet every time based on pet’s

lifestyle

Promote

s

a culture of safety in

each

clinic and live

s

o

ur values while reinforcing our brand promise with pet parents,

partners,

and team

members

Ability to execute

i

nventory processes

, including

maintaining

accurate

product counts

,

and

understanding

exp

ir

ation

dates for vaccines

, medication,

products

, and

diagnostic

supplies

Ability to d

irect the clinic flow by

utilizing

effective communication,

organization,

and time management

skills

Actively e

ngages in weekly or biweekly 1-on-1s with office leadership

for continued

leadership

development

Provide

s

customer service to pet parents by answering questions and

assisting

them through the clinic

process

Achieve

s

goals as set by

their

manager including dollars per pet, pets per clinic, preferred product and microchips

sold

Establishes and

maintains

effective relationships with pet parents and

partners

Other duties as assigned

Minim

um

Qualifications:

Must be 18 years of age or

older

Valid driver’s license

Must be able to work weekends, varied weekdays and times, occasional

overnights

Reliable transportation to and from work

Present professional appearance and positive conduct

Punctuality and dependability

are highly

valued

Must be able to drive a company vehicle for long hours and in various terrain and weather conditions.

Portion

of workday spent in vehicle. (VIP Petcare Community Clinics)

Some outdoor clinic work and activities may be

necessary

Must be able to work for prolonged periods of time in the field, including 12–14-hour

days

Education Requirements:

High School Diploma or equivalent required

Preferred Qualifications:

Previous

customer service sales experience

Previous

leadership experience

Navigate computer

hardware

(

iP

ad, Bluetooth devices and more)

Strong organizational,

problem-solving,

and analytical skills

Ability to work within a team to meet team goals and

objectives

Comfort level in approaching host location’s customers to educate

about our

clinics

Ability

to

adapt to changing

priorities

Physical Requirements:

Ability to

perform the essential job functions consistently safely and successfully

with the ADA, FMLA and other federal,

state,

and local standards, including meeting qualitative and/or quantitative productivity standards.

Ability to

maintain

regular, punctual attendance consistent with the ADA, FMLA and other federal,

state,

and local standards.

Must be able to lift and carry up to 50 lbs.

Closing:

PetIQ

is committed to creating a diverse environment and is proud to be an equal opportunity

employer. All qualified applicants will receive consideration for employment without regard to race

(including traits historically associated with race, including hair texture and protective hairstyles, such as afros, braids, locks, and twists), creed, caste, color, religion, sex (including pregnancy, childbirth, and related medical conditions), gender identity or expression, sexual orientation, national origin (including ancestry), genetics, physical or mental disability (including obesity, HIV, or hepatitis C status), age, marital status, or honorably discharged veteran or military status,

or any other applicable characteristics protected by applicable federal, state, or local law.

Mobile Veterinary Operations Supervisor at PetIQ summary:The Mobile Veterinary Operations Supervisor oversees veterinary clinics by maintaining accurate pet records and collaborating with field office leadership. Responsibilities include coaching clinic assistants, ensuring a clean work environment, and providing excellent customer service to pet parents. This role requires strong communication and organizational skills to manage clinic operations and enhance the pet care experience.

Keywords:mobile veterinary supervisor, pet healthcare, veterinary services, clinic management, customer service, pet wellness products, animal care, team leadership, inventory management, pet parent engagement