Dukehealth.org
Administrative Assistant- Duke Regional Educational Services
Dukehealth.org, Durham, North Carolina, United States, 27703
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
About Duke Regional Hospital
Pursue your passion for caring with Duke Regional Hospital in Durham, North Carolina, which ranks as the number four hospital in the Raleigh-Durham, North Carolina area, accordingto U.S. News and World Report for 2023-2024. Duke Regional Hospital is the second largest of Duke Health's three hospitals and offers a comprehensive range of medical, surgical, and diagnostic services, including orthopedics, weight-loss surgery, women's services, and heart and vascular services.
The DRH clinical education department focuses on support team members professional development and growth through training & education.
Occ Summary
In support of a department or group of professionals, regularly required to resolve moderately complex (non-routine) administrative problems independently or with others. Problem resolution may include research. Tasks are typically diverse and advanced.
Office hours:
Monday - Friday 730a-4p.
Work Performed
Work duties included helping the team register team members for classes, help with class set up and check in. Administrative duties include class scheduling in API, LMS, maintain the education website, track no shows, input class statistics, coordinate catering requests, order supplies for the department, compose agenda and minutes.Help manage team calendars, room reservations, and schedule meetings as needed. Opportunity to become an instructor for life support and or Crisis Prevention Intervention.Other duties as assigned.
In addition to tasks outlined in the Administrative Clerk description, examples of work at this level may typically include some combination ofthe following: Independently prepare more complex documentation, reports, charts, graphs, and spreadsheets at designate intervals and as requested. Coordinate special projects. Research budget variance and follow up to resolve issues. Develop advanced presentation materials. Prioritize and resolve inquiries (phone, e-mail, in person). Schedule and maintain calendar of appointments, meetings and travel itineraries, and coordinate related arrangements. Act as a liaison between the department and external groups. Explain policy/procedures to other parties based on knowledge of the company and department guidelines. Collect, compile and analyze moderately complex data and information. Perform other related duties incidental to the work described herein.
Knowledge, Skills and Abilities
Creatively uses PC, word processing and other office tools.Thorough knowledge of department policies, procedures, and goals.
Level Characteristics
N/A
Minimum Qualifications
Education
High school education or equivalent.
Experience
Two years of administrative support experience of increasing variety and/or complexity
Degrees, Licensures, Certifications
N/A
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
About Duke Regional Hospital
Pursue your passion for caring with Duke Regional Hospital in Durham, North Carolina, which ranks as the number four hospital in the Raleigh-Durham, North Carolina area, accordingto U.S. News and World Report for 2023-2024. Duke Regional Hospital is the second largest of Duke Health's three hospitals and offers a comprehensive range of medical, surgical, and diagnostic services, including orthopedics, weight-loss surgery, women's services, and heart and vascular services.
The DRH clinical education department focuses on support team members professional development and growth through training & education.
Occ Summary
In support of a department or group of professionals, regularly required to resolve moderately complex (non-routine) administrative problems independently or with others. Problem resolution may include research. Tasks are typically diverse and advanced.
Office hours:
Monday - Friday 730a-4p.
Work Performed
Work duties included helping the team register team members for classes, help with class set up and check in. Administrative duties include class scheduling in API, LMS, maintain the education website, track no shows, input class statistics, coordinate catering requests, order supplies for the department, compose agenda and minutes.Help manage team calendars, room reservations, and schedule meetings as needed. Opportunity to become an instructor for life support and or Crisis Prevention Intervention.Other duties as assigned.
In addition to tasks outlined in the Administrative Clerk description, examples of work at this level may typically include some combination ofthe following: Independently prepare more complex documentation, reports, charts, graphs, and spreadsheets at designate intervals and as requested. Coordinate special projects. Research budget variance and follow up to resolve issues. Develop advanced presentation materials. Prioritize and resolve inquiries (phone, e-mail, in person). Schedule and maintain calendar of appointments, meetings and travel itineraries, and coordinate related arrangements. Act as a liaison between the department and external groups. Explain policy/procedures to other parties based on knowledge of the company and department guidelines. Collect, compile and analyze moderately complex data and information. Perform other related duties incidental to the work described herein.
Knowledge, Skills and Abilities
Creatively uses PC, word processing and other office tools.Thorough knowledge of department policies, procedures, and goals.
Level Characteristics
N/A
Minimum Qualifications
Education
High school education or equivalent.
Experience
Two years of administrative support experience of increasing variety and/or complexity
Degrees, Licensures, Certifications
N/A
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.