Convergint
Fire Service Sales Account Executive
Convergint, Maryland Heights, Missouri, United States, 63043
Convergint is seeking a motivated and experienced Fire Alarm Service Account Executive to join our amazing culture. In this role, you will prospect and cultivate new relationships, gaining an understanding of our customers' needs while securing service sales opportunities. As a Fire Service Account Executive, you are part of a dynamic sales team that allows you to grow as Convergint grows.
For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers.
Who You Are
You have a passion for providing world-class service to customers, colleagues, and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You value a positive culture and embrace inclusion. You strive to be the best version of yourself at work and home. You want to grow with us and deliver results as an exceptional account executive.
Who We Are
With 20-years of proven growth and exceptional performance, our mission is to be our customer's best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.
What you'll do with "Our Training and Your Experience"
This role focuses on generating new business and maintaining strong client relationships by promoting and selling comprehensive service solutions for fire alarm systems. Key responsibilities include selling Customer Support Program (CSPs) service agreements, fire alarm inspection, testing, and maintenance services, as well as moves, adds, changes (MACs), tenant improvements, and fire alarm control panel upgrades and replacements.
The ideal candidate has a proven ability to meet sales goals, identify customer needs, and deliver tailored solutions that enhance life safety, meet compliance standards, and support customer-specific needs.
Key Responsibilities:
Service Agreement and Project Sales:Drive growth of CSP service agreements, as well as fire alarm inspection, testing, and maintenance services.Identify and close opportunities for MACs, tenant improvements, and system upgrades, including control panel replacements.Work closely with customers to develop customized solutions addressing their evolving fire protection needs.Sales Development:Actively prospect, identify and secure new business opportunities for fire alarm service contracts, inspections, and system upgradesDevelop and maintain a robust pipeline of potential clients through networking, referrals, and market research.Client Relationship Management:Build and nurture relationships with property managers, facility owners, contractors, and decision-makers in various industries.Serve as the primary contact for service-related needs, ensuring customer satisfaction and retention.Proposal Preparation:Conduct site visits to assess customer requirements for maintenance services and system upgrades.Prepare and present detailed proposals, highlighting the value of fire alarm solutions, including upgrades and tenant-specific improvements.Industry Knowledge:Stay informed about fire alarm technologies, NFPA codes, and local regulations to effectively communicate service offerings.Collaborate with technical teams to ensure proposed solutions meet customer expectations and industry standards.Qualifications:
Minimum of 3-5 years of fire alarm sales experience or equivalent industry experienceProven experience selling service agreements, inspection, testing, maintenance services, system upgrades, or MACs.Knowledge of NFPA standards, fire alarm system components, and industry compliance requirements.Strong communication, presentation, and negotiation skills.Proficiency in CRM software and Microsoft Office Suite.Self-driven and results-oriented with excellent organizational skills.Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.Develop Pipeline:
Work with real decision makers to assess need, gain agreement on a business case, why we are uniquely qualified, and a decision time frame.
Expected results:
Pipeline is 3:1 over target.Proposal Construction:
Construct winning proposals.
Expected Results:
Proposals include the quote, business case and why we are uniquely qualified.Presenting & Closing:
Present proposals to the decision makers while managing objections related to timing, price, and competition.
Expected Results:
Final negotiations lead to go or no-go decisions timely.Market Focus : Identify, prospect, and develop pipeline specific to assigned market(s) and/or geographies.
Expected results:
Pipeline reflects opportunities in assigned market(s).Solution Focus : Identify and develop pipeline specific to assigned service solutions, including maintenance services, SAAS solutions, and managed services.Collaborate with Subject Matter Experts:
Collaborate with Account Executives to sell CSPs to existing accounts and new construction projects. Partner with service colleagues, subject matter experts, and service solution partners as needed to create and deliver winning proposals.
Expected results:
Business case and solution result in winning proposals.Manage Accounts:
Maintain and cultivate relationships with existing customer accounts.
Expected results:
Ensure high customer satisfaction while meeting revenue and profit targets.Establish and Measure Market Awareness : Develop market awareness by engaging in networking activities, delivering impactful presentations, attending relevant industry events, and actively participating in industry associations.
Expected results:
Generate new pipeline opportunities.Perform other duties and responsibilities as requested or required.What You'll Need
If you are the successful candidate for this position, you excel at creating and closing opportunities by using a consultative approach to selling. You're a sales professional with a hunter mentality and are skilled at generating your own leads through cold calling, research, networking, and driving your territory and/or vertical market. You have a proven history in selling through the full sales cycle and are accustomed to varied sales cycle lengths. Lastly, you're collaborative and skilled at working with other sales professionals and cross-functional teams as part of the sales process. Key attributes include:
Strong affinity for problem solvingMotivated, driven and results orientedDesire to learn, understand, and apply service solutions to customer challengesAbility to build customer confidence and cultivate business relationshipsAbility to work autonomously and as part of a teamProactively source opportunitiesAbility to adapt to business changes with the ability to influence others and build consensusBasic skills in Microsoft OfficeStrong presentation and communication skillsCompany Benefits and Perks
Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:
Company Holidays and Paid Time OffFun & Laughter Day OffMedical, Dental & Vision PlanLife insurance & Disability PlanWellness Program401K Matching PlanColleague Assistance ProgramTuition reimbursementCompetitive salary and compensation planVehicle reimbursement planCorporate Social Responsibility DayAnd much more...
Requirements:
Education: Bachelor's Degree or other equivalent degree
Minimum Experience: Minimum of 3 years of previous B2B full cycle sales experience. Proven history of achieving sales goals in a consultative based, non-transactional sales environment
Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.
Visit our Convergint careers site to learn more about the company and the exciting opportunities available.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers.
Who You Are
You have a passion for providing world-class service to customers, colleagues, and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You value a positive culture and embrace inclusion. You strive to be the best version of yourself at work and home. You want to grow with us and deliver results as an exceptional account executive.
Who We Are
With 20-years of proven growth and exceptional performance, our mission is to be our customer's best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.
What you'll do with "Our Training and Your Experience"
This role focuses on generating new business and maintaining strong client relationships by promoting and selling comprehensive service solutions for fire alarm systems. Key responsibilities include selling Customer Support Program (CSPs) service agreements, fire alarm inspection, testing, and maintenance services, as well as moves, adds, changes (MACs), tenant improvements, and fire alarm control panel upgrades and replacements.
The ideal candidate has a proven ability to meet sales goals, identify customer needs, and deliver tailored solutions that enhance life safety, meet compliance standards, and support customer-specific needs.
Key Responsibilities:
Service Agreement and Project Sales:Drive growth of CSP service agreements, as well as fire alarm inspection, testing, and maintenance services.Identify and close opportunities for MACs, tenant improvements, and system upgrades, including control panel replacements.Work closely with customers to develop customized solutions addressing their evolving fire protection needs.Sales Development:Actively prospect, identify and secure new business opportunities for fire alarm service contracts, inspections, and system upgradesDevelop and maintain a robust pipeline of potential clients through networking, referrals, and market research.Client Relationship Management:Build and nurture relationships with property managers, facility owners, contractors, and decision-makers in various industries.Serve as the primary contact for service-related needs, ensuring customer satisfaction and retention.Proposal Preparation:Conduct site visits to assess customer requirements for maintenance services and system upgrades.Prepare and present detailed proposals, highlighting the value of fire alarm solutions, including upgrades and tenant-specific improvements.Industry Knowledge:Stay informed about fire alarm technologies, NFPA codes, and local regulations to effectively communicate service offerings.Collaborate with technical teams to ensure proposed solutions meet customer expectations and industry standards.Qualifications:
Minimum of 3-5 years of fire alarm sales experience or equivalent industry experienceProven experience selling service agreements, inspection, testing, maintenance services, system upgrades, or MACs.Knowledge of NFPA standards, fire alarm system components, and industry compliance requirements.Strong communication, presentation, and negotiation skills.Proficiency in CRM software and Microsoft Office Suite.Self-driven and results-oriented with excellent organizational skills.Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.Develop Pipeline:
Work with real decision makers to assess need, gain agreement on a business case, why we are uniquely qualified, and a decision time frame.
Expected results:
Pipeline is 3:1 over target.Proposal Construction:
Construct winning proposals.
Expected Results:
Proposals include the quote, business case and why we are uniquely qualified.Presenting & Closing:
Present proposals to the decision makers while managing objections related to timing, price, and competition.
Expected Results:
Final negotiations lead to go or no-go decisions timely.Market Focus : Identify, prospect, and develop pipeline specific to assigned market(s) and/or geographies.
Expected results:
Pipeline reflects opportunities in assigned market(s).Solution Focus : Identify and develop pipeline specific to assigned service solutions, including maintenance services, SAAS solutions, and managed services.Collaborate with Subject Matter Experts:
Collaborate with Account Executives to sell CSPs to existing accounts and new construction projects. Partner with service colleagues, subject matter experts, and service solution partners as needed to create and deliver winning proposals.
Expected results:
Business case and solution result in winning proposals.Manage Accounts:
Maintain and cultivate relationships with existing customer accounts.
Expected results:
Ensure high customer satisfaction while meeting revenue and profit targets.Establish and Measure Market Awareness : Develop market awareness by engaging in networking activities, delivering impactful presentations, attending relevant industry events, and actively participating in industry associations.
Expected results:
Generate new pipeline opportunities.Perform other duties and responsibilities as requested or required.What You'll Need
If you are the successful candidate for this position, you excel at creating and closing opportunities by using a consultative approach to selling. You're a sales professional with a hunter mentality and are skilled at generating your own leads through cold calling, research, networking, and driving your territory and/or vertical market. You have a proven history in selling through the full sales cycle and are accustomed to varied sales cycle lengths. Lastly, you're collaborative and skilled at working with other sales professionals and cross-functional teams as part of the sales process. Key attributes include:
Strong affinity for problem solvingMotivated, driven and results orientedDesire to learn, understand, and apply service solutions to customer challengesAbility to build customer confidence and cultivate business relationshipsAbility to work autonomously and as part of a teamProactively source opportunitiesAbility to adapt to business changes with the ability to influence others and build consensusBasic skills in Microsoft OfficeStrong presentation and communication skillsCompany Benefits and Perks
Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:
Company Holidays and Paid Time OffFun & Laughter Day OffMedical, Dental & Vision PlanLife insurance & Disability PlanWellness Program401K Matching PlanColleague Assistance ProgramTuition reimbursementCompetitive salary and compensation planVehicle reimbursement planCorporate Social Responsibility DayAnd much more...
Requirements:
Education: Bachelor's Degree or other equivalent degree
Minimum Experience: Minimum of 3 years of previous B2B full cycle sales experience. Proven history of achieving sales goals in a consultative based, non-transactional sales environment
Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.
Visit our Convergint careers site to learn more about the company and the exciting opportunities available.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)