Support Executive

Provide onsite EndUser Computing support as per site categorization to provide operationaland technical support Troubleshoot &Resolve Incidents and Problems associated with EUC Equipment and Software,and provide break/fix support, advice, and assistance to Authorized Users Flexibility tosupport after business hours whenever required MS Office, outlooktroubleshooting and networking skills Moving equipmentweighing up to 50 lbs Server Touchsupport Services VideoConferencing/Projector/Basic printer troubleshooting Overseeingreceiving, distribution and asset inventory Adhere to allwarehousing, handling and shipping legislation requirements Coordinate withthird parties as necessary to keep Equipment and Software in goodworking order. Asset management -Updatingthe Asset database with all changes performed or reported to maintain upto date and valid data in the CMDB PC configurationof new and redeploying (used) PCs in inventory. Including domain joins,copying/reloading of data, profile creation, adding printers, network& wireless configuration, reinstallation of software, applyingpatches, post installation validations of all activities, end usertraining of any new hardware/software/ etc Data wipe andrecycle of retired PCs following disposal procedures and legal holdguidelines Provide ITtraining to New Hires. End to End Ticket ManagementIM, PM & CM

SalaryRange: $40,300-$65,000 a year

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