Cordevalle
Room Attendant
Cordevalle, San Martin, CA, United States
Description
JOB OVERVIEW/BASIC FUNCTION:
To provide a clean and welcoming environment for the guests / members of Cordevalle.
Job Overview:
JOB OVERVIEW/BASIC FUNCTION:
To provide a clean and welcoming environment for the guests / members of Cordevalle.
Job Overview:
JOB OVERVIEW/BASIC FUNCTION:
To provide a clean and welcoming environment for the guests / members of Cordevalle.
Job Overview:
- Clean and maintain all guest rooms as assigned, ensuring hotel's standards of cleanliness.
- Responsible for reporting any maintenance deficiencies and handling guest requests or complaints.
- Ensures the confidentiality and security of all guest rooms.
- Demonstrate teamwork by cooperating with all staffs.
- Provide value added service by doing whatever is reasonable and possible to meet or exceed guest expectations.
- Under variable temperature.
- Outdoors / Indoors.
- Around chemicals.
- Around biohazards.
- Fluency in English and Spanish language.
- Previous hospitality experience in a luxury hotel preferred, at least one year.
- Must be able to work in a fast pace environment with accuracy.
- Must be able to communicate effectively with fellow associates and guest in person or via two-ways radio.
- Must understand guest's service needs.
- Must be able to read and understand daily work assignments.
- Must be available to work, varied shifts and flexible schedules, including weekends and holidays.
- Must be able to perform job functions with details and organize.
- Must be a clear thinker, remaining calm and resolving problems using good judgment.
- Must be able to follow directions thoroughly.
- Must be able to work cohesively with co-workers as part of a team.
- Must be able to work as part of a dynamic quality-driven team.
- Must be able to work with minimal supervision.
- Must be able to maintain confidentiality of guest information and pertinent hotel data.
- Knowledge of proper chemical handling.
- Experience in luxury hospitality industry in similar position.
- Strong attention to detail and the ability to bend, lift, and standing or walking all day.
- Exert physical effort in transporting (30 pounds).
- Endure various physical movements throughout the work areas.
- Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
- Ensure that standards are maintained at a superior level on a daily basis.
- Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.
- Clean guest rooms by category priority.
- Transport cart with cleaning supplies, amenities and linens to assigned guest room and position securely.
- Service assigned guest rooms.
- Empty trash containers and ashtrays.
- Remove all dirty terry and replace with clean par to designated layout
- Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub and floor.
- Replace facial, toilet tissue and bathroom amenities in correct amount and location.
- Inspect condition of bathrobes and replace soiled/damaged ones.
- Remove dirty bed linen and make up bed with clean linen.
- Inspect laundry bags and slips.
- Clean closets and door tracks on check-out rooms, removing dust and debris. Ensure correct amount and. placement of hangers and other guest supplies.
JOB OVERVIEW/BASIC FUNCTION:
To provide a clean and welcoming environment for the guests / members of Cordevalle.
Job Overview:
- Clean and maintain all guest rooms as assigned, ensuring hotel's standards of cleanliness.
- Responsible for reporting any maintenance deficiencies and handling guest requests or complaints.
- Ensures the confidentiality and security of all guest rooms.
- Demonstrate teamwork by cooperating with all staffs.
- Provide value added service by doing whatever is reasonable and possible to meet or exceed guest expectations.
- Under variable temperature.
- Outdoors / Indoors.
- Around chemicals.
- Around biohazards.
- Fluency in English and Spanish language.
- Previous hospitality experience in a luxury hotel preferred, at least one year.
- Must be able to work in a fast pace environment with accuracy.
- Must be able to communicate effectively with fellow associates and guest in person or via two-ways radio.
- Must understand guest's service needs.
- Must be able to read and understand daily work assignments.
- Must be available to work, varied shifts and flexible schedules, including weekends and holidays.
- Must be able to perform job functions with details and organize.
- Must be a clear thinker, remaining calm and resolving problems using good judgment.
- Must be able to follow directions thoroughly.
- Must be able to work cohesively with co-workers as part of a team.
- Must be able to work as part of a dynamic quality-driven team.
- Must be able to work with minimal supervision.
- Must be able to maintain confidentiality of guest information and pertinent hotel data.
- Knowledge of proper chemical handling.
- Experience in luxury hospitality industry in similar position.
- Strong attention to detail and the ability to bend, lift, and standing or walking all day.
- Exert physical effort in transporting (30 pounds).
- Endure various physical movements throughout the work areas.
- Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
- Ensure that standards are maintained at a superior level on a daily basis.
- Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.
- Clean guest rooms by category priority.
- Transport cart with cleaning supplies, amenities and linens to assigned guest room and position securely.
- Service assigned guest rooms.
- Empty trash containers and ashtrays.
- Remove all dirty terry and replace with clean par to designated layout
- Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub and floor.
- Replace facial, toilet tissue and bathroom amenities in correct amount and location.
- Inspect condition of bathrobes and replace soiled/damaged ones.
- Remove dirty bed linen and make up bed with clean linen.
- Inspect laundry bags and slips.
- Clean closets and door tracks on check-out rooms, removing dust and debris. Ensure correct amount and. placement of hangers and other guest supplies.