Software Development Manager, Shipment Optimization

Software Development Manager, Shipment Optimization Have you ever ordered a product on Amazon and wondered how it got to you so fast? Did you ever think about where this package came from and how much it would have cost to do that delivery? If so, the Amazon Supply Chain Optimization organization is for you.Within SCOT, Amazon’s transportation systems enable millions of packages to be delivered to customers worldwide faster and cheaper while providing extraordinary customer experience – from search, checkout to shipment tracking to delivery. Our software systems include services that handle thousands of requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large carriers worldwide, maintain business rules for millions of unique products, and improve experience for online shoppers. With rapid expansion into new geographies, innovations in supply chain, delivery models and customer experience, increasingly complex transportation network, ever expanding selection of products and growing number of shipments worldwide, we have an opportunity to build software that scales the business, leads the industry through innovation and delights millions of customers worldwide.As a Software Development Manager, you will be responsible for leading a team of motivated engineers in design, development, test and launch of new features and products. You will own services which model Amazon's transportation network and carrier capabilities/constraints, optimizes it for cost and exposes it to other systems in Amazon. These services improve customer experience by providing better promises and drive fulfillment planning and execution to lower transportation cost. These are highly available, low latency services that need to scale horizontally. It is a critical part of Amazon's ordering and fulfillment pipeline.A proven history of building and sustaining highly available services is critical. Responsibilities include direct management of software engineers, collaboration with business leaders, planning, project management for software within the team. Successful candidates will be strong leaders who can prioritize well, communicate clearly, and have a consistent track record of delivery. As a technical leader, you should be able to translate business needs into technology solutions that scale both technically and operationally.Key Job Responsibilities This space requires a high level of strategy, engagement, execution, and operations to evolve the ordering and fulfillment capabilities for the next decade. This team is critical to Amazon’s future success, and will provide great personal satisfaction and career development as we tackle some of the most intriguing network problems. The perfect candidate will thrive outside of defined role guidelines, practice extreme ownership, strike balance between strategic and tactical success, elevate their subordinates, manage upwards, and communicate ideas in a concise and succinct manner.Directly manage a group of software development engineers, hiring, promotion, performance assessments, etc.Work closely with engineers to build large-scale, highly distributed systems solving complex problems for the Amazon supply chain business. Review both design specs and code and provide feedback to engineers to insist on the highest standards in terms of system design and code quality.Partner with Product, Business and Peer Managers to identify new features that can bring substantial benefits for customers. Prioritize feature requests to maximize contributions to our goals while maintaining the right trade-off between addressing tactical needs versus investing in strategic solutions.Translate business requirements into engineering requirements to scope resource needs and manage multiple projects and dependencies effectively to deliver projects on schedule. Lead sprint planning, stand-ups, and retrospectives to assign work, monitor progress, and collect feedback.Drive operations excellence by analyzing ticket root causes, defects, and technical debt and creating projects to reduce both short-term and long-term operational load.About the Team We are part of the Fulfillment Optimization org in SCOT and own the representation of the worldwide outbound transportation network to guide Amazon's Promise and Fulfillment decisions. The team is currently spread across Bellevue (WA), Austin (TX), and Vancouver (BC, Canada).Minimum Qualifications 4+ years of engineering team management experience7+ years of working directly within engineering teams experience3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience8+ years of leading the definition and development of multi-tier web services experienceKnowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and live site operationsExperience partnering with product or program management teamsExperience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategyExperience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills and make them more effective, product software engineersAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.The base salary for this position ranges from $171,400/year up to $286,200/year. Salary is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.#J-18808-Ljbffr