Solutions Engineer

Job Description

Finalsite is the preferred website, communications, enrollment, and marketing platform of more than 7,000 schools and school districts in 119 countries around the world. The company's people, products and services transform how schools connect and engage with their community, recruit students and staff, and fundraise; while managing the complex requirements around data privacy, accessibility, hosting and security. Finalsite products and services include award-winning website designs, a robust content management system, mass communications tools, a powerful enrollment management system, innovative inbound marketing tools, data integration, training, support and marketing consulting. Finalsite is headquartered in Glastonbury, CT, USA with employees who work remotely in nearly every state in the U.S. as well as Europe, South America, and Asia. For more information, please visit www.finalsite.com.
VISION
Finalsite will transform the way school communities engage with their schools.

SUMMARY OF THE ROLE

The Solutions Engineer will support the growth of our Independent, Public School District and Higher Ed Sales and Client Success teams. Solutions Engineers help qualify and close opportunities with customers and partners. The SE role is a critical part of the sales cycle but is not a typical "give demos" role. A true subject matter expert in the Finalsite SaaS offerings, the primary mission of a Finalsite SE is to participate in team selling with the sales consultants and be considered a trusted advisor by clients and prospective customers. The broadest goal is to educate buyers and the sales team on how Finalsite offerings provide valuable solutions to our customers' needs.
LOCATION

100% Remote - Anywhere within the US
RESPONSIBILITIES

• Partner with the Sales and Client Success teams to articulate the overall Finalsite value proposition, vision and strategy to customers and partners.
• Serve as a technical resource for the sales team, educating teammates and prospects on how Finalsite's offerings provide solutions for clients.
• Provide product demonstrations with prospects during the sales process.
• Assist with preparation of Requests for Proposals (RFPs).
• Effectively balance a range of responsibilities to increase the output and efficiency of the sales team.
• Proactively engage and communicate with prospects and colleagues regarding product feedback and the competitive landscape.
• Support and maintain the sales demo and sandbox sites to effectively showcase the value of the Finalsite solutions when demonstrating.
• Use in-depth product knowledge and technical skills to suggest product solutions for prospects.
• Act with urgency and precision to give the sales teams best-in-class support throughout the customer buying journey.
• Maintain accurate notes and data in our CRM (Salesforce) to support continuous improvement analytics.
• Ability to travel at least 25% of time in the U.S.

QUALIFICATIONS AND SKILLS

• Technical savvyStrong knowledge of SaaS platforms and third-party integrations, or demonstrated experience with similar software and systems integrations.
• Great sales skillsexperience selling to or supporting complex customers. Ability to work in a team selling environment, nimbly adjusting role and strategy with different team partners.
• A driven, winning attitude. You like to win. You get a bit competitive. And you like your team to win.
• Previous experience in the education sector, software Solutions Engineering, or telephony systems desired.
• Passion and ability to educate and excite customers and teammates about the potential of the Finalsite platform.
• Is an engaging communicator who is passionate about the impact technology has on the education sector. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our offering.
• A naturally helpful mindset with great attention to detail.

Link to All Staff Competencies and Mental and Physical Requirements
RESIDENCY REQUIREMENT

Finalsite offers 100% fully remote employment opportunities, however, these opportunities are limited to permanent residents of the United States. Current residency, as well as continued residency, within the United States is required to obtain (and retain) employment with Finalsite.
DISCLOSURES

Finalsite is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. EEO is the Law. If you have a disability or special need that requires accommodation, please contact Finalsite's People Operations Team. Finalsite is committed to the full inclusion of all qualified individuals. As part of this commitment, Finalsite will ensure that persons with disabilities or special needs are provided a reasonable accommodation. Ensure your Finalsite job offer is legitimate and don't fall victim to fraud. Ask your recruiter for a phone call or other type of verbal communication and ensure all email correspondence is from a finalsite.com email address. For added security, where possible, apply through our company website at finalsite.com/jobs.