Sales and Service Manager

Benefits: Flexible schedule Overview: We are seeking a highly motivated and experienced Sales and Service Manager to join our team. As a Sales and Service Manager, you will be responsible for overseeing the day-to-day operations of our front end. This is a key leadership role that requires strong organizational skills, excellent customer service, and the ability to effectively manage a team. Responsibilities: - Manage and coordinate all front desk activities, ensuring efficient and timely completion of work - Provide exceptional customer service by addressing customer inquiries and resolving any issues or concerns - Hire, train, and supervise all front desk representatives - Collaborate with other departments to ensure smooth workflow and effective communication - Stay up to date with new trends and best practices in order to provide innovative solutions to customers Skills: - Strong leadership abilities with the ability to motivate and inspire a team - Excellent communication skills, both verbal and written - Exceptional problem-solving skills with the ability to think critically and make sound decisions - Proficient in retail math for managing inventory and pricing - Strong organizational skills with the ability to prioritize tasks and meet deadlines - Customer-focused mindset with a commitment to providing exceptional service Compensation: $18.00 - $20.00 per hour Tropical Vibes & Impacting Lives You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN. It's passion Not just a passion for kids or a passion for swimmingit's a special passion for changing - even saving - lives, by being a part of kids learning to swim. When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments Making Waves with Passion, Purpose & Core Values At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team We go above and beyond with every detail to create a GOLDEN Experience We believe in nurturing a culture that provides WOW Customer Service We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust We meet and exceed expectations so you see Extraordinary Results We make a big deal about life's accomplishments by remembering to Celebrate Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.