Application Analyst - Time & Attendance

Job Description: Location: King of Prussia, PA preferred but open to remote work arrangement Knowledge: • Proven experience with Time and Attendance and Scheduling applications. Preferably 3 - 5 years' experience with UKG - Pro Workforce Management and Scheduling (formerly known as Dimensions) and/or Kronos iSeries • Strong knowledge of timekeeping and payroll functions • Helpful if experience with building both work/daily and pay period rules, holidays, and pay codes in UKG - ProWFM and/or iSeries Skills: • Ability to work independently, retain flexibility and maintain composure under pressure • Demonstrated attention to detail and accuracy. Ability to troubleshoot problems and determine root causes • Ability to communicate effectively with all levels of staff to exchange information, including providing training and development to less experienced analysts • Ability to interpret customer needs to support the configuration of application. • Ability to write reports, business correspondence, and procedure manuals • Ability to effectively present information and respond to questions from customers • Ability to maintain confidential information is mandatory Daily Responsibilities: • Understand and interpret timekeeping records and pay codes used in UKG ProWFM • Identify differences between Kronos iSeries and UKG ProWFM • Run UKG ProWFM dataviews, reports, and balance these reports accordingly • Understanding and determining the changes associated with timekeeping records (i.e. Work Rule Transfers, Labor Category Transfers, Business Structure, etc.) adjustment rules/triggers that would identify timekeeping changes • Interpret customers' needs/issues/questions (whether via email, ticket system, phone call, etc.) and be able to respond to them accordingly • Create hyperfinds in UKG ProWFM • Understanding the People setup for employees and managers in UKG ProWFM • Editing/changing/etc. time records in UKG ProWFM (whether in the schedule or timecard) • Understanding schedules in UKG ProWFM • Capable of learning independently Unit: 91800 - Corporate Desired Shift: DAYS - 8HR: Monday - Friday, 8AM-5PM