Ambulatory Float Team

NATIONAL LEADERS IN PEDIATRIC CARE Ranked among the top 10 pediatric hospitals in the nation, Children’s Hospital Los Angeles (CHLA) provides the best care for kids in California. Here world-class experts in medicine, education and research work together to deliver family-centered care half a million times each year. From primary to complex critical care, more than 350 programs and services are offered, each one specially designed for children. The CHLA of the future is brighter than can be imagined. Investments in technology, research and innovation will create care that is personal, convenient and empowering. Our scientists will work with clinical experts to take laboratory discoveries and create treatments that are a perfect match for every patient. And together, CHLA team members will turn health care into health transformation. Join a hospital where the work you do will matter—to you, to your colleagues, and above all, to our patients and families. The work will be challenging, but always rewarding. It’s Work That Matters. Overview Purpose Statement/Position Summary: As a part of the Ambulatory Float Pool Team, you provide administrative and patient care support to various ambulatory practices. Duties include, but are not limited to: Under moderate supervision, performs clerical tasks associated with scheduling, verifying patient appointments, registration, check-in/out procedures, and cashiering duties. Coordinates ancillary services, consultations, and referrals ordered for patients. Answers and screens incoming calls, takes and relays messages to clinicians. We are looking for highly flexible, enthusiastic and proactive individuals with the ability to travel to all CHLA locations (main hospital and offsite locations) throughout the greater Southern California area. Minimum Qualifications/Work Experience: 1 year experience in medical front office setting. Required: Availability to work various days/shifts and occasional weekends Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health Familiarity and knowledge of authorization process and managed care programs Ability to adapt to different situations or competing demands Excellent interpersonal and communication skills to coordinate multiple appointments with many multi-specialty clinical services. Must be highly flexible, enthusiastic, have a proactive approach, work efficiently under pressure and work efficiently in a team environment. Must be comfortable with computers and medical terminology. Must have excellent communication skills, including the ability to speak, read and write English proficiently. Preferred: Knowledge of major insurance plans and types of coverage provided Education/Licensure/Certification: High school diploma or GED required. Pay Scale Information $37,232.00-$61,953.00 CHLA values the contribution each Team Member brings to our organization. Final determination of a successful candidate’s starting pay will vary based on a number of factors, including, but not limited to education and experience within the job or the industry. The pay scale listed for this position is generally for candidates that meet the specified qualifications and requirements listed on this specific job description. Additional pay may be determined for those candidates that exceed these specified qualifications and requirements. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs. CHLA looks forward to introducing you to our world-class organization where we create hope and build healthier futures. Children's Hospital Los Angeles (CHLA) is a leader in pediatric and adolescent health both here and across the globe. As a premier Magnet teaching hospital, you’ll find an environment that’s alive with learning, rooted in care and compassion, and home to thought leadership and unwavering support. CHLA is dedicated to creating hope and building healthier futures – for our patients, as well as for you and your career CHLA has been affiliated with the Keck School of Medicine of the University of Southern California since 1932. At Children’s Hospital Los Angeles, our work matters. And so do each and every one of our valued team members. CHLA is an Equal Employment Opportunity employer. We consider qualified applicants for all positions without regard to race, color, religion, creed, national origin, sex, gender identity, age, physical or mental disability, sexual orientation, marital status, veteran or military status, genetic information or any other legally protected basis under federal, state or local laws, regulations or ordinances. We will also consider for employment qualified applicants with criminal history, in a manner consistent with the requirements of state and local laws, including the LA City Fair Chance Ordinance and SF Fair Chance Ordinance. Qualified Applicants with disabilities are entitled to reasonable accommodation under the California Fair Employment and Housing Act and the Americans with Disabilities Act. Please contact CHLA Human Resources if you need assistance completing the application process. Diversity inspires innovation. Our experiences, perspectives and backgrounds allow us to better serve our patients and create a strong community at CHLA. Ambulatory Float Pool