IT Systems Engineer

Gorbel's mission is simple: We improve people's lives. That mission guides everything we do, from the products and service we provide to our outside customers to the work environment we foster for our employees. We are a manufacturer of material handling and fall protection products for the production and warehouse/distribution sectors. We're on the cutting edge of manufacturing and distribution; a thriving, growing company that is constantly seeking out new ways to innovate and elevate our products and our processes - and we're looking for people like you to join us in that mission. We're currently hiring for open positions in the US and Canada. We operate in Canada as Engineered Lifting Systems and Equipment (ELS)/DBA Gorbel® Canada, and subsequent communication related to Canadian positions may show the ELS name. You may be contacted by phone by recruitment personnel based in either Canada or New York. Work Shift: Job Description: This position is responsible for ensuring production servers and services are specified, built, tested, and deployed as necessary to support the efficient IT operations of Gorbel Inc., Engineered Lifting Systems & Equipment, Inc., and Ravenwood Golf Club. Monitor all systems and services and take action to ensure optimum performance and reliability. Maintain a comprehensive Life Cycle Plan for IT assigned systems and services. Participate in the annual IT budget process. Research and implement hardware and software upgrades and/or changes to achieve maximum user productivity and uptime. Analyze user needs, as well as business and technology requirements, and implement appropriate, approved upgrades in a timely and cost-effective manner. Develop, implement, and maintain systems in support of company business development efforts and IT department plans while maintaining the current security landscape. Perform periodic evaluation, maintenance, and back-ups to achieve the desired reliability, performance, and recovery points. Assist with the assignment, training and monitoring of work for junior level staff as required to achieve results. RESPONSIBILITIES: Provide Tier 3 support Microsoft network services Virtualization infrastructure O365 Management Cloud Infrastructure Management (Azure, AWS) NextGen Firewall Administration Advanced Layer 3 Routing (OSPF, BGP, VPN) Storage Area Network infrastructure Disaster Recovery planning and testing System performance tuning Patch Management Remote Administration of servers Security of all networked systems Security of all networked company data Server and service upgrades to improve productivity and reliability Thoroughly test new solutions/changes in test environment prior implementing Communicating changes to all effected parties Assist with guidance and validation of the work of Tier 1 and Tier 2 to ensure new systems and services are properly built and tested Maintain Life Cycle Plan for systems and services Participate in annual budget process Serve as a resource to IT as well as other departments for technical issues Serve as a back-up for other system and network duties as needed Assist users and departments in effectively leveraging our production software tools Create, publish and maintain standard procedures for common administrative and support activities Maintain support contracts for all servers and services as delegated Adhere to suitable administrative practices and methodology Maintain sufficient system documentation Research and propose new technology and existing technology enhancements Adhere to defined project timelines and budgets Participate in various IT department projects and company team as required REQUIRED QUALIFICATIONS: Associates degree in Computer Science or Information Technology or related degree 5 years of professional experience in a corporate environment with 200 users 5 years of experience with Microsoft services including but not limited to Active Directory, Azure Active Directory, Windows Server, Azure Cloud Services, Office 365, MS Teams/Telephony, Windows 10, 11 5 years of experience with Virtual Server and Desktop environments VMWare, Windows, On Premise and Cloud 5 years of experience with network design, hardware specification, configuration, and implementation 5 years of experience with maintaining/supporting enterprise security initiatives Experience with RPA, Systems Automation Tools and Platforms Experience with Microsoft Power Platform tools such as PowerBI, PowerApps, PowerAutomate Ability to meet tight deadlines with high quality requirements Ability to analyze complex requirements and develop technological solutions Strong written and verbal communication skills Strong interpersonal skills Detail oriented Team player Creative and Critical Thinker Independent Self-Motivated BENEFITS: Medical, dental, vision, paid time off, 401k with company contribution, FSA or HSA options, educational assistance, dependent scholarship program, life insurance, short and long term disability insurance, and much more WORK ENVIRONMENT: ADA Physical/Mental/Workplace Requirements Occasional lifting up to 25 lbs. Sitting, working at desk/personal computer for extended periods of time Primary work environment is professional corporate office Gorbel® is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, gender, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Gorbel® is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform their job related duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at 585-924-6204. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Gorbel, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Min $80,587 - Max $120,881 Minimum Salary: 80587.00 Maximum Salary: 120881.00 Salary Unit: Yearly