Reservations Coordinator

TITLE: RESERVATION COORDINATOR ABOUT THE JOB: Seeking great communicators for a Customer Service/Call Center position as a Reservation Coordinator for a travel company. You will be responsible for managing phone calls and emails from travelers to create/adjust their travel reservations in a reservation software program. You will accept/post their payments, monitor their reservations and support their requests and questions, also entering their information into the database, process brochures, and provide full-circle follow-up. PERKS & BENEFITS: Excellent full benefits Competitive pay range Employee Appreciation Events SKILLS & QUALIFICATIONS: 2-4 years of minimal experience performing in a call-center environment and/or a travel-planning role. Experience with a cruise line or travel agency would be ideal. Intermediate to advanced proficiency in Microsoft Office and Google documents and be able to quickly adapt to a travel reservation software. Previous experience is ideal. Professional communication skills Strong organizational skills Excellent customer service skills/experience Detail oriented and task focused 10-Key proficiency Critical thinking, able to adapt to a high-volume environment College degree is preferred Deductive reasoning and problem-solving skills HOW TO APPLY: Send a Microsoft Word version of your resume to Kristin Sweeney at AppleOne. kristinsappleone.com