Call Center Representative

Day to Day: We seek a Call Center Representative to join a large healthcare provider in Anaheim, CA. In this role, you'll operate within a dynamic call center environment, fielding inbound calls from members. Your responsibilities will encompass addressing enrollment inquiries, facilitating appointment bookings, and efficiently handling customer complaints. This position is onsite 5 days a week in Anaheim, CA. Desired Skills & Experience: 1-2 years of experience working in customer service/call center High School diploma or GED Good communication and personality Adaptable and eager to learn, willing to work in a fast-paced call center Excellent communication and reliable Ability to type at least 36 WPM Pluses: Bilingual in Spanish, Vietnamese, and/or Chinese