Air and Ocean Export Coordinator

Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Job description: Coordinate shipments with clients Communicate with customers, staff, and vendors on a daily basis Deal and respond promptly with distributors and customers Resolve any kind of issues, inquiries, complaints, and concerns Process orders, forms, requests, and create quotations Coordinate with freight forwarders and shipping carriers to arrange timely transportation of goods Prepare regular export reports, including shipment schedules, transit times, and delivery performance Monitor and track shipments to provide real-time updates on delivery status to customers and internal stakeholders Pickup phone calls Assist sales in quotations Track and trace shipments Demonstrate a willingness to learn Qualification: Min. 1-2 year experience in import/export shipping or related field Experience in both Air and Ocean Export Multilingual preferred A valid driver's license is a plus Knowledge of export regulations, international trade practices, and customs Strong knowledge of Dangerous Goods Regulations (DGR) Strong attention to detail and excellent organizational skills Excellent customer service and client relations skills Exceptional communication and interpersonal abilities to liaise with suppliers, customers, and internal teams Proficiency in using MS office and/or export-related software Remote Work: No Work Schedule: Monday to Friday, 9AM - 6PM (1 hour lunch break)