Branch Manager

Under the direction of the Regional Operations Manager, the incumbent contributes to the overall profitability of the company by maintaining a high standard of safety, efficiency and effectiveness in the management of branch and fleet resources. Responsibilities Maintains a safe working environment by following Airgas/Red-D-Arc’s health and safety guidelines. Maintains an exemplary level of customer service at the branch. Maintains a high Fleet Available percentage and high quality standard for all rental assets. Ensures that all rental assets are repaired quickly and cost-effectively. Ensures that parts inventories are organized and monitored. Ensures promotion of used equipment sales. Performs inventory audits at all applicable branches. Ensures that all branch equipment and vehicles are maintained to a high standard. Maintains responsibility for branch recruiting and onboarding. Maintains responsibility for branch training. Oversees all fleet transfer in/out of the branch. Ensures FA verification resolution during fleet inventory audit process. Ensures branches meet safety audit requirements. Ensures proper handling and tracking of all rental assets assigned to the branch. Ensures proper inventory procedures are followed at the branch. Approves all branch purchase orders and invoices with a view to minimizing expenses. Ensures A/R collections are performed by the branch in a timely manner, including proper cash management. Completes the annual review process in a thorough and timely manner. Sets mentoring in place and documents deficiencies with underperforming staff. Ensures all governmental regulatory requirements are met at the branch. Implements all operational directives. Communicates new policies, sales results and any other critical information to all branch staff at least monthly. Consistently communicates with sales to ensure the operations team is always meeting their customer service needs. Performs other related duties as required. Competency Statements Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm Attracts Top Talent: Attracting and selecting the best talent to meet current and future business needs Decision Quality: Ability to make sound decisions in the absence of complete information. Relies on a mixture of analysis, wisdom, experience and judgment. Considers all relevant factors and uses appropriate decision-making criteria and principles. Recognizes when a quick 80% solution will suffice. Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives Managing Performance: Ensures that the work of those under their supervision supports and furthers the goals and objectives of the business. Creates a climate where people are motivated to do their best to help the organization achieve its objectives. Instill accountability and give guidance, learning opportunities and exposure. Project Management: Knowing the most effective and efficient processes to get things done with a focus on continuous Improvement Safety & Personal Ownership: Protect own health and safety as well as that of others report unsafe situations and make others aware of possible risks take into account safety in daily work Tech Savvy: Keep up to date on technological developments and make effective use of technology to achieve results Education Post-secondary education equivalent to one year of Business Management or equivalent preferred. Experience Greater than five years related working experience preferred. Working knowledge of positioning equipment, welding applications and equipment as an asset. Equipment repair and maintenance training is an asset. Skills and Abilities Adaptable to set and prioritize work with varying exceptions. Ability to make critical decisions while following company procedures. Ability to work with a wide variety of people with different personalities and backgrounds. Ability to multi-task and work independently with little supervision. Must be able to proactively and methodically deal with conflicting goals and challenging situations Ability to effectively present information and respond to questions from groups in a business setting Ability to anticipate and solve problems, act decisively and persist in the face of obstacles. Ability to work as a team in the conception and review stages of a project. Ability to effectively build relationships with both internal and external customers. Detailed oriented with strong analytical and problem solving skills Ability to interpret and apply appropriate laws and regulations. Ability to work on multiple projects, meets deadlines, and creatively solves problems. Employ financial acumen in pursuit of business strategy and overall business goals. Must have excellent technical knowledge as well as strong interpersonal and management skills. Strong “customer service” mindset with an affinity for a ‘follow-up/follow-through’ management style and proactive communicator keeping supervisors, other leaders and their respective team updated. Able to manage multiple priorities between divisional, local and corporate management and demands. Ability to use computer equipment.