IT Sales Executive (MSP)

Seeking a dynamic and results-driven IT Sales Executive to join the team at a leading Managed Service Provider (MSP). The ideal candidate will possess a deep understanding of the IT landscape and will be responsible for driving sales growth by identifying new business opportunities and nurturing client relationships. This role requires a proactive approach, exceptional communication skills, and the ability to thrive in a fast-paced environment. IDEAL CANDIDATE will be in the Knoxville area, or be able to be at the office in Knoxville multiple times per month. Key Responsibilities Sales Strategy Development: Develop and implement effective sales strategies to achieve sales targets and expand our market presence. Client Acquisition: Identify and pursue new business opportunities through networking, cold calling, and market research. Client Relationship Management: Build and maintain strong relationships with existing and potential clients, ensuring a deep understanding of their needs and providing tailored solutions. Sales Presentations: Prepare and deliver ICG presentations and proposals to prospective clients, highlighting the value and benefits of ICG offerings including MSP services. Contract Negotiation: Negotiate contracts and pricing with clients, ensuring mutually beneficial agreements are reached. Market Analysis: Stay abreast of industry trends, market conditions, and competitor activities to identify opportunities and threats. Collaboration: Work closely with the technical and support teams to ensure seamless service delivery and client satisfaction. Sales Reporting: Maintain accurate records of sales activities, client interactions, and pipeline status using CRM software. Performance Metrics: Meet and exceed monthly, quarterly, and annual sales targets and key performance indicators (KPIs). Qualifications and Skills Experience: Minimum of 3 years of experience in IT sales, preferably within a Managed Service Provider (MSP) environment. Technical Knowledge: Strong understanding of IT services, including cloud solutions, network security, and managed IT support. Sales Acumen: Proven track record of meeting and exceeding sales targets and driving revenue growth. Communication Skills: Excellent verbal and written communication skills, with the ability to articulate complex technical concepts to non-technical clients. Relationship Building: Demonstrated ability to build and maintain strong client relationships. Negotiation Skills: Strong negotiation and contract management skills. Problem-Solving: Ability to identify client needs and propose effective solutions. Self-Motivation: Highly motivated and goal-oriented individual who can work independently and as part of a team. Adaptability: Ability to thrive in a fast-paced, dynamic environment and adapt to changing market conditions. CRM Proficiency: Proficiency in using CRM software to manage sales activities and client information. Key Performance Indicators (KPIs) Sales Revenue: Achieving and surpassing sales revenue targets. New Client Acquisition: Number of new clients acquired within a specified period. Client Retention: Maintaining high client retention rates and satisfaction levels. Pipeline Management: Effectively managing and progressing sales opportunities through the pipeline. Conversion Rates: Converting leads into closed deals. Product Knowledge: Demonstrating in-depth knowledge of our MSP services and solutions.