Office Operations Manager

Your Role in Our Mission:As the Office Operations Manager oversees the daily operations of a dental office, ensuring efficiency, compliance, and exceptional patient service. They manage administrative tasks, staff coordination, and patient interactions, acting as a liaison between the dental team and patients. What's more important, is that you'll be part of a solution that significantly impacts daily lives and long-term health of our patients.Your Impact:The Office Operations Manager is responsible for the patient experience through excellent service, ensures compliance with legal regulations, leads and motivates the dental team, and often contributes to marketing and growth strategies. This role is vital as it directly impacts the practice's reputation, profitability, and long-term success.What You'll Do:Operations Management: Oversee day-to-day office operations, ensuring smooth workflow and high efficiency. Implement and maintain office policies and procedures. Ensure the office complies with legal regulations, including health and safety standards. Manage office supply inventory and place orders as necessary should the DA be out or need support. Staff Management: Recruit, train, and supervise office staff Schedule and coordinate staff work hours, ensuring adequate coverage. Conduct performance reviews and provide ongoing training and development. Address and resolve any staff issues or conflicts. Patient Management: Ensure excellent patient service, from consult to surgery to post-treatment follow-up. Manage patient records, ensuring they are accurate and up-to-date. Handle patient inquiries, complaints, and concerns in a professional manner. Oversee the patient appointment scheduling system to maximize efficiency and patient satisfaction. Financial Management: Oversee collections and ensure the practice is meeting monthly targets. Manage accounts receivable and payable, maintaining accurate financial records. Monitor and manage office expenses, finding cost-effective solutions when necessary. Requirements Education: High school diploma or equivalent; an associate's or bachelor's degree in business administration or a related field is preferred. Experience: 3-5 years of experience in a dental office setting, with at least 2 years in a managerial role. Experience with dental practice management software. Skills: Strong leadership and management abilities. Excellent communication and interpersonal skills. Proficiency in office software, including Microsoft Office Suite and OpenDental. Knowledge of dental terminology, billing, and coding. Strong organizational and problem-solving skills. Ability to manage multiple tasks in a fast-paced environment. What We Offer: A competitive compensation, full healthcare benefits to include medical, dental and vision, paid holidays, vacation and sick time and the opportunity to be part of a team that values innovation and patient-centric care.Hours of Operation: This is a full-time, exempt role and the hours of operation are Monday through Friday.Join Us: If you're driven by the prospect of making a tangible difference in people's lives and are ready to take your career to new heights, we invite you to apply and help us continue our journey of empowering better lives.Salary Description $55-$60,000