Office Manager

Mr. Appliance of Salt Lake City is seeking an experienced office manager to take responsibility for the smooth operation of a busy appliance repair business. The ideal candidate will be professional and have experience managing people in a customer service environment. The office has four (4) Customer Service Representatives, two of which work remotely. There are also 8 technicians and growing, the office is responsible for managing their schedules and inventory. Essential Position Functions Ensure the smooth operation of the office and schedules Manage and train Customer Service Representatives Inventory management Customer Relations; making sure all customer needs are being met and handled while ensuring the team is following company policies. Managing online reputation; responding to reviews, working with corporate to get posting on FB ect. The office Manager is under the supervision of business owners - a family-owned franchise. Summary of Qualifications The ideal candidate would have at least 3 years of experience and excellent people skills. Completion of High School Education A college degree is a plus Ability to relate positively to staff and customers Computer skills and ability to learn our proprietary POS software Mr. Appliance LLC is part of Neighborly, an in-home service franchisor with 28 brands. Mr. Appliance has more than 300 locations throughout the United States and Canada. When you do what you love, it never feels like a job. And what we love doing is problem-solving, figuring out why appliances aren't working, and then bringing them back to life. It helps that our culture is all about learning and collaboration. And if that isn't enough, there's competitive compensation and flexible working hours. Give us a shout. Notice Mr. Appliance LLC is the franchisor of the Mr. Appliance® franchised system. Each Mr. Appliance® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Appliance LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Appliance LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website. Acknowledgement I acknowledge that each independent Mr. Appliance® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mr. Appliance LLC ("Franchisor") nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Mr. Appliance LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.