Food and Beverage Manager

Are you a dynamic and creative leader, passionate about creating exceptional food and beverage experiences? We are looking for an innovative Food and Beverage Manager to join our Viceroy Washington D.C. team to enhance our guests' dining experiences. If you thrive in a fast-paced, collaborative environment and possess operational excellence and creative flair, we don’t want you to miss out on this great opportunity. We can’t wait to hear from you Responsibilities Oversee all aspects of the daily operation of the outlet. Supervise outlet personnel. Respond to guest complaints on time. Work with other F&B managers and keep them informed of issues as they arise. Keep immediate supervisor fully informed of all problems or matters requiring his/her attention. Assist in coordinating and monitoring all phases of Loss Prevention in the outlet. Prepare and submit required reports on time. Ensure preparation of required reports, including (but not limited to) Wage Progress, payroll, revenue, employee Schedules, and quarterly action plans. Previous Hotel experience preferred. Previous banquet experience preferred. Previous restaurant management experience required. Knowledge of computer programs, math skills as well as basic budgetary and inventory capabilities required. Monitor the quality of service in the F&B outlet. Assist in menu planning and preparation. Ensure compliance with all local liquor laws, and health and sanitation regulations. Ensure compliance with SOP’s in all outlets. Ensure compliance with requisition procedures. Be visible on the floor and assist staff as needed during each meal period. Conduct staff performance reviews under Viceroy Hotel standards. Ensure the training of employees on SOP’s and technical job tasks. Be involved in and/or conduct departmental and hotel training. Interview candidates for front-of-house F&B positions and follow standards for hiring approvals. Complete tip reporting. Understand, implement, and monitor corporate promotions in the outlet (if applicable), including buffet and three-meal concept standards. Ensure overall guest satisfaction. Qualifications: Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner. Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility for up to 8 hours in length. The length of time of these tasks may vary from day to day and task to task. Must be able to bend, stoop, squat, and stretch to fulfill cleaning tasks. Must be able to lift at least 30 lbs. on a regular and continuing basis. Must be able to lift trays of food or food items weighing up to 30 lbs. frequently. Must be able to push and pull carts and equipment up to 250 lbs. occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner. Attend all hotel-required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Viceroy Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Licenses or Certificates: TIPS, ABRA, and SERV Safe certified required. Maintain high standards of personal appearance and grooming. Comply with Viceroy Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas, and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Perform other duties as requested by management. Always maintain a warm and friendly demeanor. Anticipated Salary Range: $70,000-80,000 annually