Restaurant General Manager

We are seeking a Restaurant General Manager to oversee the a la carte dining in our 90-room full-service hotel. Areas of responsibility will include our high-volume restaurant & bar, rooftop bar, and In-Room Dining. In this role, you will be creating and maintaining relationships with clients and guests. in our restaurants, bars, and common areas, and bring a strong passion to elevate one’s dining experience. The Restaurant General Manager will serve as the liaison between our Executive Chef and our guests to provide an exceptionally memorable experience. Responsibilities Lead the daily operation of the FOM Team, while directing daily activities and assignments. Schedule team in accordance with the standards of the company guidelines. Organize and assist with pre-shift and departmental meetings, communicating information to the team. Ensure the team is trained in accordance with the state of MA requirements for serving alcohol. Work seamlessly and in tandem with the team to create memorable experiences for our guests. Execute all policies accurately with improvements to quality, service, and operations. Develop and lead our FOH team. Be present on the floor during peak business periods to ensure guest satisfaction. Create a positive work environment. Embody being the liaison between associates and management. Practice and ensure cleanliness and safety in all dining & beverage areas. Lead, coach, counsel, and develop the FOH team’s performance. Support the company’s philosophy and culture by ensuring customer satisfaction. Assist the Restaurant Management Team with any other assignments as needed. Qualifications 3-5 Years Front of House Restaurant Management/Operations experience. Proven success with people skills, management techniques, and daily execution of operations Demonstrated successful teaching and/or training experience. Proven ability to drive sales and motivate teams. Proven training, communication, leadership, and financial management skills Openness and willingness to learn new techniques. Clean work habits with great attention to detail. Ability to multitask and prioritize effectively in a fast-paced and demanding environment while maintaining calmness, composure, and hospitality. Ability to think quickly and adapt to changing situations. Must have flexibility with schedule requirements. Multilingual (Spanish/Portuguese/English) is preferred, but not required. Valid TIPS Industry training preferred. Familiarity with MS Office Suite (Word, Excel, Outlook) Thorough working knowledge of Point-of-Sale systems Benefits Competitive Base Salary Medical, Dental, Vision, and Life Insurance 401(K) Matching PTO F&B Discounts Quality of Life with 40–45-hour work weeks and 2 days off per week