Office Manager

Reporting to the Practice Administrator, the Office Manager will oversee the daily operations and workflows of our Falmouth and North Falmouth offices, supporting CHC Mission, Vision and Values. Responsibilities include: Supervising patient access staff supporting primary care, behavioral health and gynecology services, including staff hiring, training, scheduling and ongoing performance management. Supporting Patient Centered Medical Home Model through managing provider schedules, ensuring patients have access to appointments and completing ongoing health maintenance. Responsible for opening and closing of office and ordering of supplies. Coordinating workflows in clinical area by triaging phone calls for team nurses, picking up and accurately dispersing messages through the Electronic Medical Record (EMR). Documenting telephone encounters, patient screenings, and other data in the EMR. Performs front desk duties including registering new patients, check-in and check-out, insurance verifications, canceling and rescheduling of appointments. Qualifications: 3 years\' experience in a medical office management (or equivalent) environment with demonstrated supervisory responsibilities. Strong organizational skills are required, with ability to set goals and prioritize workflows.