Director of Homeless Services

Job description Title: Director, Project-based Housing Department : Housing Reports to: Senior Director, Project-based Housing Status: Full-Time, Exempt (salary), Management Location: (Full onsite) Avenida, 321 N. Vermont Ave., Los Angeles, CA 90004 Schedule: Monday - Friday, 8:00am - 4:30pm Benefits : Medical, Dental, Vision, Retirement planning (403b), Employee Assistance Program (EAP), etc. Summary Under the direction of the Senior Director, Project-based Housing, the Director, Project-based Housing will provide administrative and clinical oversite to Project-based Housing programs located throughout Los Angeles County. This includes managing Assistant Directors and Program Managers and working in collaboration with the Director of Housing Administration on relationships with Housing Authorities and other funders. The Director of Project-based Housing will also provide direct oversite regarding program operations, reporting, outcomes, and intakes, and referrals. Essential Duties and Responsibilities Provide oversight to the supportive service teams connected to housing programs to engage and provide stabilization and retention services to homeless individuals living in Project based Housing. Interface with Housing Developers, Landlords, and Property Management companies to secure housing resources. Work in collaboration with Assistant Directors, Program Managers, and other Project-based team members to remove barriers to permanent housing and long term housing retention. Provide clinical and administrative supervision to Assistant Directors and Program Managers. Provide clinical supervision to Project-based staff working towards clinical licensure. Lead and facilitate team meetings and case conferences of Project-based Housing management and program staff. Engage in Project-based program assessment to identify process gaps and create responding trainings or program improvements to ensure continued innovations and enhancements in client care and staff support / retention. Evaluate crisis situations on an individual basis and respond by directly providing crisis intervention or triaging with staff and guide client crisis intervention responding to medical and mental health crises, including writing LPS 5150 applications. Work collaboratively with each Project-based management teams and direct services providers to build appropriate intervention plans. Oversee and manage file review for required grant documentation and eligibility. Conduct ongoing file review and client file management for quality assurance and audit preparation. Conduct ongoing trainings to staff on file documents and contract outcomes/ goals. Generate HMIS and CHAMP reports, locate errors, and provide follow up reports to staff for corrective plan(s) of action. Generate client lists for case managers monthly of clients that need HMIS or CHAMP data corrections. Assist with program/fiscal audits. Act as the Liaison with all Housing Authorities, DHS, DMH, and Brilliant Corners leadership. Assist with gathering necessary documentation for RFP process when funding opportunities are identified. Ensure that all Annual Reviews are completed in a timely manner. Provide oversite regarding hiring and ensure Diverse and Equitable hiring practices to appropriately reflect the diversity of the population served. Ensure OSHA reports on completed on a monthly basis. Special projects and other duties, as assigned. QUALIFICATIONS Masters’ degree in mental health field (Social Work, MFT, or Psychology). Active clinical License and good standing with California Board of Behavioral Sciences for over 2 years. Extensive experience working with individuals with severe and persistent mental illness and co-occurring disorders. At least 4 years of management/supervisory experience preferred. Able to work in a high tolerance Harm Reduction model with Members who have multiple barriers. WORK ENVIRONMENT Field (may need to travel) and indoor office environment. On occasion walk or drive to different local sites. Regularly required to sit, stand, bend and occasionally lift or carry up to 35 pounds. Will necessitate working in busy and loud environments. Will be exposed to elements like cold, heat, dust, noise and odor. May need to bend, stoop, twist, and sit throughout the day. EXPECTED BEHAVIORS OF ALL STAFF Act as a role model Demonstrate a sense of responsibility Continuously learn and improve Acknowledge your own areas of improvement Hear and provide honest, specific and direct feedback Create an environment where everyone is welcomed valued and respected Collaborate Equal Opportunity Employer The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws. About the People Concern The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence. With compassion and profound respect for those we serve, we provide a fully integrated system of care – including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing – tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn. The People Concern’s model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities. Benefits & Perks Medical Insurance Vision Insurance Dental Insurance Retirement Planning (403b) & Matching Paid Holidays Paid Vacation Days Paid Sick Days Employee Assistance Plans (EAP) TELUS Health Flexible Spending Account (FSA) Basic Life / Accidental Death & Dismemberment (AD&D) Voluntary Short- and Long-Term Disability Voluntary Pet Insurance Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More The People Concern University & Certificates Corporate Discounts Job Type: Full-time