Business Analyst Needed

BUSINESS ANALYST: Work Schedule: Monday - Friday, 9:00 AM - 5:00 PM (Can be flexible) Duties/Responsibilities: Ability to collect and analyze data related to financial systems and customer support. Ability to articulate issues and remedies to team members and stakeholders. Customer service skills and ability to support taxpayers and other front-end business staff. Critical thinking and troubleshooting for complex issues. Data entry proficiency for financial recordkeeping and financial record management. Collaborate with cross-functional teams to provide insights and recommendations that drive business decisions. Works independently to satisfy prioritized tasks and duties. Self-starter that can learn and operate unfamiliar applications and tools as needed to perform duties. Self-starter that can work and perform duties with minimal supervision. Mandatory Skills/Qualifications: Bachelor's degree in a relevant field, such as business, accounting, finance, or similar. 3 years of experience as a business analyst in a financial background. Strong analytical and problem-solving skills with a keen attention to detail. Proficient in business tools such as Microsoft Office products. Proficient in letter writing, notetaking, and analysis of laws. Experience with spreadsheet software like Excel or Google Sheets. Excellent written and verbal communication skills with the ability to present reports and issues to team members and stakeholders. Data entry proficiency and fast, accurate skills that can assist in timely input to support systems Desired Skills: Familiarity with GenTax application. 5 years of experience in business environments. Proficiency in supporting new systems and processes. Previous work in tax administration and taxing programs. Experience in administration of taxes including sales tax, short-term rental tax, alcohol beverage licensing, and occupational licensing. Must be computer literate, proficient in Microsoft Suite. Knowledge of QuickBase preferred but not required. Standard Background Check.