Quality Assurance Analyst/Tester, Sr

STATE OF CONNECTICUT Department of Children and Families Statement of Work For CCWIS Program QA Automation Tester (x) New Task () Renewal ( ) Fixed Price (X) On Site Support ( ) Remote Support 1. REQUIRED AGENCY : Department of Children and Families DCF IS Division 505 Hudson Street Hartford, CT 06106 2. PROJECT/SYSTEM/PROGRAM OVERVIEW The Department of Children and Families depends on the core, mission-critical applications, LINK and IV-E, Connecticut's Federally reimbursed SACWIS (Statewide Automated Child Welfare Information System). Implemented in 1996, available on every desktop, and used by over 2,000 social workers and case managers, the application has been enhanced and modified continually to meet data capture and process functionality requirements driven by good child welfare case practice as well as State and Federal legislation and statute. Additionally, LINK continued to experience change chiefly in compliance with the 1991 Juan F. Consent Decree as well as the agency's ongoing goal of improving the safety, permanency and well-being of children in care. The agency is currently committed to developing the next generation Comprehensive Child Welfare information system (CCWIS) and has invested significant resources to ensure that Connecticut has efficient, economic and effective tools to aid our Child Welfare Staff, Providers and the children and families of CT. Concurrently, the agency implemented a multi-faceted, agency-wide outcome measure improvement plan that specifically addressed each of the twenty-two (22) outcomes targeted for improvement driven by the original Consent Decree. In 2022, the Agency has met and sustained all outcome measures set forth in the Juan F. Consent Decree. The Agency continues sustaining these measures with the support of information technology. DCF Information Systems provides technology expertise and services as well as an information systems infrastructure to the agency and its roughly 3,300 employees. DCF Information Systems strives to improve continually improving technology services that are cost-effective and of the highest effectiveness and quality. 3. SCOPE OF WORK The agency needs the service of 3, HANDS ON, Quality Assurance Automated Tester. The specific focus of this candidate will be to ensure that new systems are built in a way that best ensures that functional requirements are met whilst also ensuring that service qualities (Performance, scalability, extensibility, maintainability, security, interoperability) for now and for the future are achievable. This person will also have manual testing hands on experience. In addition, this role is responsible for reviewing and improving on existing systems, making use of new technologies and methodologies to seek continual improvement for existing systems. The candidate will work to create a breakdown of the system into components, the component interactions, and interfaces (including with the environment, especially the user), and the technologies and resources to be used in the design. Specific Services Required : In the role of the QA Automation Tester, the following services are required: • Follow the core technology and architecture for automated testing of large-scale distributed systems, midrange to client server and n tier e commerce applications and solutions. • Follow specifications to automate the testing of applications. • Work on all test automation components of solution and create/maintain required technical documentation. • Follow developed strategies for end-to-end system testing. • Assist in all testing processes involving the migration and integration of new and legacy technologies. • Excellent communication, presentation, collaboration, and interpersonal skills. • Demonstrated ability to deliver business and technical value. • Must be very organized, pro-active, and self-directed. Must be able to perform with minimal supervision. • Must have very strong abstract thinking and problem-solving skills. • Must have very good verbal and written communication skills. • Work with the Quality Assurance Manager to establish goals and release quality while meeting requirements of projects. • Work with the Quality Assurance Manager to establish goals and release quality while meeting requirements of projects. • Follows and updates the testing standards and strategies and uses them correctly. • Makes sure the software and system testing frameworks are in synchronization. • Provide input as needed to issue like tool and environment selection. • Interface with the user(s) and sponsor(s) and all other stakeholders to determine their (evolving) needs. • Follows the set standards for the automated testing software, policies, and execution. • Reviews all system requirements, test scripts, test scenarios to create appropriate testing workflow. Ensures that this set of high-level requirements is consistent, complete, correct, and operationally defined. • Reviews software components and collaborates with development group, Product Owners, System Teams, and Operations to ensure best overall testing strategies, best practices, and techniques for automated testing. • Interfaces with the design and implementation teams, so that any problems arising during QA can be resolved in accordance with the fundamental design concepts, and user needs and constraints. • Collaborates on a set of acceptance test requirements, together with the project teams, and the user, which determine that all of the high-level requirements have been met, especially for the computer-human-interface. • Generates products such as unit tests, automated functional tests, regression tests, load tests, code coverage reports, and test scenario % pass/fail, ADA/508c/AWGA compliance, Cross Browser Compatibility, Mobile Compatibility. • Ensures that all testing libraries and artifacts are maintained in the most current state and never allowed to become obsolete. • Responsible for creating automated test case scenarios for Agile Delivery Team to meet Acceptance Criteria REQUIRED SKILLS AND EXPERIENCE Refer to the State contracts for IT Professional Services Agreement (22PSX0163) for experience and skill requirements for the job classification Solution Architect to fill the role. In addition, the agency requires: For this position, the candidate shares their experience and judgment with the team to plan, accomplish goals and mentors less experienced staff. In addition, the agency requires: An experience professional with demonstrating the following knowledge and skills: 5 years' Experience Azure DevOps suite (Azure Boards, Azure Repos, Azure Pipelines, Azure Test Plans, Azure Artifacts) (required) 5 years' Experience in automated testing with UFT (Unified Functional Testing) and VBScript or different programing language. (required) 5 years' Experience with Automated Testing Frameworks and Manual Testing, Test Methodologies, Test Strategies and Test Beds.(required) 5 years' Experience with Agile Methodologies Experience with Quality Center - Test Management Tool (required) Develop and Maintain UI, Back End, API, and Hardware Test Automation Involved in a minimum of two large scaled Agile software development projects Knowledge of Testing Tools, Testing Frameworks, Continuous Integration Methodologies Knowledge of Web Application Testing, Distributed System Testing, Performance Testing, Regression Testing, Database Testing, Mobile Testing, Security Testing, Accessibility Testing, Web Service Testing. Knowledge of .Net, SharePoint, Dynamics Web Application Hosting Environment Knowledge of Data Modeling and Database Design preferred Knowledge of Application Modeling and Design Knowledge of Service Oriented Architectures • Experience with automated testing in enterprise system integration projects and initiatives; understanding of and experience implementing enterprise integration patterns. • Thorough understanding of standard QA best practices in an Agile environment including authoring test plans and test cases, executing tests and tracking issues to closure • Good understanding of DevOps and setting up Continuous Integration Environments. • Experience in Test Driven Development and testing tools and techniques. • Object-Oriented design principles and design patterns Additional Preferred Qualifications: • Experience with web automation suites e.g. Selenium • Experience with QA Functional test suites such as Microfocus Quality Center / Unified Functional Testing. • Working automated testing knowledge for C#, WCF, jQuery, XML, JSON, WebApi, SOAP, .NET, JavaScript. • Testing experience with Web Services (REST, SOAP, WCF) and tools such as SOAPUI and SOAPSonar. • BS in Computer science, engineering, or technology-related baccalaureate degree from an accredited college or university, or commensurate experience. Experience with Microsoft Dynamics Experience Microsoft SharePoint Experience with .Net Framework Knowledge of Virtualized Hosting Environments Knowledge of .Net, SharePoint, Dynamics Web Application Performance Knowledge of .Net, SharePoint, Dynamics Web Application Security SQL 4. ADMINISTRATIVE CONSIDERATIONS Candidate must be a U.S. Citizen or Permanent Resident Work Schedule : Full-Time 40hrs - Monday - Friday, 8 AM - 5 PM State Resources and Oversight: DCF IS Management Security/Privacy Considerations: Comply with Vendor Qualification, DCF Child Protection Background Check, FBI Fingerprint Background Check and DCF Non-disclosure Agreement General/Miscellaneous: This is a hybrid position and will require in office presence. In addition, the candidate must be a U.S. citizen or permanent resident. Point of Contact: Syndia Serrano-Urso Quality Assurance Program Supervisor State of Connecticut Department of Children and Families Mobile -860-209-3405 Location Requirements Candidate must be local or willing to commute or relocate. No preference Additional Location Details (City, State) : Candidate must be willing to work on site 20% 505 Hudson Street Hartford, CT Candidate must be a U.S. Citizen or Permanent Resident Background Verification Minimum Verification Requirements Please order the CT Dept. of Children and Families package through InfoCubic. Additionally please upload the appropriate documents upon candidate's selection. All scans must be clear and easily readable and additional verifications may be identified by the agency: I-9, or E-Verify Scanned copy of DL, or Passport Signed Confidentiality Agreement CT Dept. of Children and Families package through InfoCubic includes: Criminal Background Searches: County Criminal Records Statewide Criminal Records US Criminal Record Locator (USCRL) Global Monitor Check (GMC) National Registered Sex Offenders (NSOR) Federal Criminal Records Verification Checks: Employment Verification Education Verification Professional License Verification Professional/Personal Reference Check Miscellaneous Checks: Consent-Based Social Security Verification (CBSV) County Upper Civil Court Search Motor Vehicle Records (MVR) 10 panel urine screening: As described here. This can be performed at either Quest Diagnostics or Concentra. Upload results to a proposal comment. Professional License: Does this position require a professional license validation? (Suppliers Only) To order, click on the link to the right: Order Standard Background Verification Type Category Qualification Description Competency Required Skills Architecture AGILE - Agile Development Methodology Proficient (4-6 Years) No Skills Database Data Modeling Novice (1-3 Years) No Skills Languages VBScript Proficient (4-6 Years) Yes