Deputy Chief Operating Officer for Strategy and Transformation

Duties We strongly encourage applicants to read the entire announcement before submitting their applications. As the Deputy Chief Operating Officer for Strategy and Transformation (DCOO-ST) you will serve as a principal advisor and work in tandem with the Chief Operating Officer (COO) to achieve the mission of the Internal Revenue Service (IRS). The DCOO-ST ensures efficient and effective performance of ongoing support operations, assists the COO with planning and oversight of programs within his/her scope of responsibility, and evaluates performance of those programs. The DCOO-ST provides executive leadership and oversight of: IRS human capital initiatives; operations support to IRS employees; and safety and security for the workforce and critical infrastructure. As the Deputy Chief Operating Officer for Strategy and Transformation your duties and responsibilities include: Ensuring the COO is informed on all policy matters within his/her scope of responsibility. Developing policies impacting IRS operations, ensuring policy decisions are appropriately translated into directives, and directives are observed enterprise wide. Coordinating and implementing IRS actions supporting the President's Management Agenda. Providing executive direction to ensure development and utilization of effective operations support programs to identify and solve complex issues. Advising the COO in the development of IRS-wide integrated policies, programs, systems, and strategies to address cross-functional issues and develop joint strategies with other IRS officials to ensure consistency of approach and fairness in treatment of taxpayers and employees. Providing executive support to operations, as well as the development and implementation of technology solutions and information systems needed to accomplish the mission of the COO. Representing the COO on sensitive and controversial issues in meetings and conferences involving IRS transformation efforts. Serving as the principal coordinator for transformation impacting COO divisions. Relaying instructions from the COO to senior level officials and ensures officials are apprised of the COO's perception and perspective on various issues. Coordinating with the COO Chief of Staff to provide strategic direction to the Transformation Program Management Office. Ensuring program activities are coordinated with other top level IRS executives to prepare policies and ensure consistency of approach. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at Requirements Conditions of Employment If selected for this position, you will be required to: Be a U.S. citizen to qualify for this position. Be geographically mobile to accomplish the Service's mission. Complete a one-year probationary period (unless already completed). Complete a OF-306, Declaration for Federal Employment to determine your suitability for Federal employment. Provide information to successfully complete a background investigation. Applicants must have a successfully adjudicated FBI criminal history record check (fingerprint check) and a NACI or equivalent. Go through a Personal Identity Verification (PIV) process that requires two forms of identification as listed on Form I-9 (http://www.uscis.gov/files/form/I-9_IFR_02-02-09.pdf); of which one must be a valid state or federal government-issued picture identification. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. Employees must maintain PIV credential eligibility during their service with the Department of the Treasury. Complete verification of identity and employment eligibility as required by Federal law for all persons hired to work in the United States. The IRS participates in e-Verify (Employment Verification) and may provide information from your Form I-9 to the Social Security Administration (SSA) and/or the Department of Homeland Security (DHS) to secure a work authorization. You will receive written instructions and contact information for SSA and DHS if this information cannot be confirmed. File a Confidential Financial Disclosure Report (sf278) within 30 days of appointment and annually. Qualifications You must upload your responses to the Executive Core Qualifications (ECQs) and Technical Qualifications (TQs). As a basic requirement for entry into the SES, applicants must provide evidence of progressively responsible leadership and supervisory experience indicative of senior executive level management capability and directly related to the skills and abilities outlined under ECQs and Technical Qualifications (TQs) listed below. Typically, experience of this nature will have been gained at or above the GS-15 grade level in the federal service or its equivalent leadership level within state or local government, private sector or non-government organization. As such, your resume should demonstrate you have the knowledge, skills, and abilities to successfully fulfill responsibilities inherent in most SES positions such as: Directing the work of an organizational unit Ensuring the success of one or more specific major programs or projects; Monitoring progress toward strategic organizational goals, evaluating organizational performance and taking action to improve performance; and Supervising the work of other managers and exercising important policy-making, policy determining, or other executive functions. Failure to meet the basic qualification requirements and address all mandatory ECQs and TQs will result in your application being disqualified. Current career SES members, former career SES members with reinstatement eligibility, and SES Candidate Development Program graduates who have been certified by OPM do NOT need to address the ECQs, however, are required to address the TQs. Executive Core Qualifications (ECQs): The ECQs were designed to assess executive experience and potential not technical expertise. They measure whether an individual has the broad executive skills needed to succeed in a variety of SES positions. All applicants must submit a written narrative to address the ECQs. Your narrative must address each ECQ separately and should contain at least two examples per ECQ describing your experiences and accomplishments/results. The narrative should be clear, concise, and emphasize your level of responsibilities, scope and complexity of programs managed, program accomplishments, policy initiatives undertaken and the results of your actions. Applicants should not enter "Refer to Resume" to explain your answer. The ECQ narrative must not exceed 10 pages. Leading Change : This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment. (Competencies: creativity and innovation, external awareness, flexibility, resilience, strategic thinking, vision) Leading People : This core qualification involves the ability to lead people toward meeting the organizations vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. (Competencies: conflict management, leveraging diversity, developing others, team building) Results Driven : This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high quality results by applying technical knowledge, analyzing problems, and calculating risks. (Competencies: accountability, customer service, decisiveness, entrepreneurship, problem solving, technical credibility) Business Acumen : This core qualification involves the ability to manage human, financial, and information resources strategically. (Competencies: financial management, human capital management, technology management) Building Coalitions : This core qualification involves the ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals. (Competencies: partnering, political savvy, influencing/negotiating) Fundamental Competencies : These competencies are the foundation for success in each of the Executive Core Qualifications: Interpersonal Skills, Oral Communication, Continual Learning, Written Communication, Integrity/Honesty, Public Service Motivation. The Fundamental Competencies are crosscutting; and should be addressed over the course of each ECQ narrative. Additional information about the SES and ECQs can be found on the . You are strongly encouraged to review OPMs Guide to SES qualifications for specific examples and guidance on writing effective ECQ narrative statements. Applicants should follow the Challenge, Context, Action and Result (CCAR) model outlined in the OPM Guide to SES qualifications. Challenge - Describe a specific problem or goal. Context - Describe the individuals and groups you worked with, and/or the environment in which you worked, to address a particular challenge (e.g., clients, co-workers, members of Congress, shrinking budget, low morale). Action - Discuss the specific actions you took to address a challenge. Result - Give specific examples of measures/outcomes that had some impact on the organization. These accomplishments demonstrate the quality and effectiveness of your leadership skills. Mandatory Technical Qualifications (TQs): In addition to specialized experience, applicants must possess the following technical qualifications that represent the knowledge, skills, and abilities essential to perform the duties and responsibilities of the position. All applicants must submit a written narrative response to the TQs. You must address each TQ separately. Limit your written statements to one and half (1) pages per technical competency. Please give examples and explain the complexity of the knowledge possessed and the sensitivity of the issued you handled. Management - Experience overseeing the efficient and effective delivery of operations support (e.g., human capital delivery, oversight of budget formulation and execution, and procurement activities), and in-depth experience with planning and driving evaluations of and continuous process improvements to programs within scope of responsibility. Building Coalitions- Comprehensive knowledge and experience with building coalitions within a large, complex organization and with other federal agencies, state and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. Education There is no education requirement for this position. Additional information Veterans' preference is not applicable to the Senior Executive Service. Applications MUST be submitted through USAJobs. Submit resume and all other required documents online by 11:59 PM EST of the closing date. If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management. Salary for Senior Executive Service jobs vary depending on qualifications. The employment of any candidate selected for this position, including a current employee or a new hire, selected for this position may be conditional upon classification and/or audit of federal tax returns. A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. . Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required Documents Resume to describe qualifications Resumes are limited to five (5) pages. Pages beyond the first five (5) will not be considered in the process. Separate narratives addressing the Executive Core Qualifications (ECQs) Narratives addressing the ECQs are limited to a total of ten (10) pages. Pages beyond the first ten (10) will not be considered in the process. Separate narratives addressing the Technical Qualifications (TQs) Narratives addressing the TQs are limited to one and a half (1 1/2) pages per competency. SF-50 for current and former career SES members must be provided to verify your status or reinstatement eligibility. Current Federal employees/SES Candidate Development Program (SESCDP) applicants must submit your most recent SF-50 (Notification of Personnel Action) that documents your current tenure, position title, series and grade level. Current or former senior executive employees must submit a SF-50 that documents your career reserved appointment status in the SES. SES Candidate Development Program (SESCDP) applicants must submit a copy of your SESCDP OPM-QRB certification. DO NOT SUBMIT ANY ADDITIONAL INFORMATION : Extraneous materials such as award certificates will not be considered. Applicants who fail to submit ALL required documents WILL NOT receive consideration for this position. Application will result in an "Incomplete" status. Non-competitive consideration - Current or former senior executive employees must submit a SF-50 that documents your current or prior Career Reserved (4) appointment status (shown in block 34) in the SES. If you have not held a SES Career Reserved (4) appointment, but are OPM/QRB SES certified, you must submit your OPM/QRB SES certification for non-competitive consideration. If you are on a SES General (3) appointment but have received certification from OPM's QRB you must submit your OPM/QRB SES certification for non-competitive consideration. If you are on a SES General (3) appointment and have not previously received certification from OPM's QRB you are required to submit ECQ narratives for further consideration. You must submit all documentation by 11:59 pm EST on the closing date of this announcement to be eligible. All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional) We suggest you preview the online questions, as you may need to customize your resume to ensure it supports your responses to the questions and TQs. Please view . How to Apply Applicants are strongly encouraged to read the entire announcement before submitting their application . The following instructions outline our application process. You must complete this application process and submit all required documents by 11:59 p.m. Eastern Time (ET) on 11/22/2024. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on 11/22/2024. To preview the Application Questionnaire, please click the following link: To begin the application process, click the "Apply Online" button. You will be re-directed to USA STAFFING to complete your application process; answer the online questions and submit all required documents. (To submit supporting documents, import documents from USAJOBS to the appropriate document types. If the document you need was not imported from USAJOBS, you may upload it directly into this application. To protect your privacy, we suggest you first remove your SSN). To complete , you must click the "Submit Application" button prior to 11:59 PM (ET) on 11/22/2024. To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account. There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed. To verify the status of your application both during and after the announcement open period, log into your USAJOBS account. All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: Agency contact information Brian Picariello Email Address COO 1111 Constitution Ave NW Washington, DC 20224 US Next steps Once your application package and online questionnaire are received you will receive an acknowledgement email. You are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you. You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status." For a more detailed update of your application status, you may click on "more information." Please notify us if your contact information changes after the closing date of the announcement. If your email mailbox is full or blocked (SPAM) you may not receive important communication that could affect your consideration for this position. Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at We provide reasonable accommodations to applicants with disabilities on a case-by-case basis; contact us if you require a reasonable accommodation for any part of the application and hiring process. Our comprehensive benefits are very generous. Our benefits package includes: Competitive salaries, bonuses and incentive awards. 11 paid holidays, 13 days of sick leave, and 26 days of vacation leave each year. Access to insurance programs that may be continued after you retire. A wide choice of health insurance plans, coverage for pre-existing conditions, and no waiting periods. We pay a substantial amount (up to 75%) of health insurance premiums. A retirement program which includes employer-matching contributions. Fair & Transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance.