Import Operations Air/Ocean

Company Profile: We invite you to learn more about NNR Global Logistics USA Inc. through our businesses and our rich history of growth at nnrglobal.com . It is our mission to commit to the promotion and success of our team members. Whether working in our local branch or a corporate role, our teams come from diverse backgrounds, are driven by the ability to deliver results by thinking big and insisting on the highest standards. Join our one of our progressive teams and help us give our customers the best experience possible A member of the Nishitetsu Group headquartered in Tokyo, Japan we are a people-centric organization, satisfying in excess of 1 million customers - every day. Aligned to our Corporate Philosophy, our mission is to ensure our customers, our employees and anyone engaging with NNR, experience Confidence, Comfort and Enjoyment. NNR Global Logistics Inc. provides a comprehensive benefits package and a work environment that encourages your growth and supports the mutual success of our people and our company. Training is provided throughout the year at all levels of the organization to strengthen our teams and promote additional growth. NNR Global Logistics USA Inc. benefits give you the flexibility and control to choose the benefits that make the most sense for you and your family. Medical, Dental, Vision, RX plans provide optimal choices for individual and family needs Wellness benefits up to $400 annually 401K Plan "NNR Global Logistics USA Inc. matches 2% of your contributions." Benefits easy access from App based program Paid Time Off earned after 90 days Job Description: This position is for local residents only. Sorry, Visa / sponsorship not available. JOB SUMMARY Import Operations is responsible for performing break bulk operations and import customer service duties to process the documentation necessary for import freight to clear US Customs and delivered to the final consignee in a timely and safe manner in accordance with governmental regulations. Duties & Functions Essential: Coordinates with Agents and partners and ensure that all import shipments are properly documented. Sort, process and distribute all documentation for incoming consolidations and direct shipments. Study various modes of transportation to ascertain the most efficient and timely movement of freight for forwarding and delivery. Make I/T entries for on-forwarding of shipments to all destinations and arrange transportation to said destination. Ensure that all documents required by U.S. Customs regulations are correct and complete to include customer compliance under the supervision of the designated Customs Brokers. Negotiate with trucking companies and airlines to obtain rates and guarantee of delivery. Arrange local deliveries for NNR customers after customs clearance when appropriate. Issue invoices to customers. Set up all necessary arrangements indicated on Advance Information for the smooth movement of import freight. Provide quotations in response to customers and internal requests including overseas partners. Perform customer service duties with correspondence to customers and overseas partners, e-mails fax, etc. Assist in the implementation of customer service policies and procedures to ensure that the service that is being provided is of the appropriate standard and level. Perform other duties as requested by management. QUALIFICATION STANDARDS Education & Experience: Minimum requirement High School diploma or GED. Proficient with Microsoft Office applications. Ability to use basic math skills to calculate duties and freight, storage and other charges. Solid understanding of the international forwarding business. Physical requirements: Flexible and long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, frequently and/or constantly to lift, carry, push, pull or otherwise move objects. Overnight travel may be required.