Assistant Nurse Manager - Behavioral Health CP4 5

Who We Are: St. John's Episcopal Hospital is the only hospital providing emergency and ambulatory care to the densely populated, culturally and economically diverse, and medically underserved populations of the Rockaways and Five Towns in southern Queens County and southwestern Nassau County, New York. Celebrating over 110 years of community care, the 257-bed facility provides people of all faiths with comprehensive preventive, diagnostic treatment and rehabilitative services, regardless of ability to pay. Come Grow With Us Type: Full-Time Shift: Evenings Hours: 3:00PM - 11:30PM Pay: $156,000 plus shift differential if applicable Job Summary: Maintains shift accountability for the coordination and facilitation of the delivery of quality patient care on their unit. Encourages staff to achieve high performance standards through education and role modeling. Utilizes knowledge and expertise in participation of case management to provide comprehensive, coordinated, seamless care to patients and their significant others. Resolves conflicts on the Patient Care Unit and uses established conflict resolution techniques to steer and direct care team members towards an amicable solution. Manages Human and Material Resources effectively and efficiently. Directs staff in Performance Improvement activities that improve patient outcomes, patient satisfaction and enhances organizational efficiency. Responsibilities: Work directly with the patient care team in identifying and solving patient problems/complaints Relay patient information to doctors and communicate with other health team members about a patient's care Provide information about care and treatment to patients and families Promote an atmosphere which facilitates collaboration and empowerment of staff Assess and evaluate staff competency Assist with ensuring adequate labor coverage Requirements: NYS Registered Nurse License required Bachelor's Degree in Nursing required, Master's preferred BLS and ACLS through the American Heart Association PMCS through the NYS Office of Mental Health Minimum 3 - 5 years of experience in Behavioral Health, de-escalation, crisis intervention Experience in a team-based, collective bargaining environment desirable Basic knowledge of regulatory agency requirements Ability to establish staffing patterns and staffing schedules required