Information Technology Specialist 5 - Server Administrator

Information Technology Specialist 5 - Server Administrator Print (https://www.governmentjobs.com/careers/iowa/jobs/newprint/4736275) Apply  Information Technology Specialist 5 - Server Administrator Salary $78,041.60 - $120,036.80 Annually Location Des Moines - 50319 - Polk County, IA Job Type Full-time Remote Employment Flexible/Hybrid Job Number 25-01386 Agency 185 Department of Management - Office of Chief Information Officer Opening Date 11/20/2024 Closing Date 12/5/2024 11:59 PM Central LinkedIn Tag LI-POST Point of Contact Abbey Carter (abbey.carterdom.iowa.gov) Description Benefits Questions Job Description The Department of Management (DOM), Division of Information Technology (DoIT) is seeking an Information Technology Specialist 5 - Server Administrator to join our team This role plays a vital part in supporting and maintaining our IT infrastructure, ensuring the seamless operation of our systems while leading system projects, troubleshooting, and mentoring technical staff. The ideal candidate will have extensive experience in server administration, system security, data storage management, and enterprise-level IT solutions. Key Responsibilities: System Operations Administration Monitor daily operations of Microsoft Exchange and Office 365 servers, including user support, server maintenance, data migrations, backups, and deployments. Lead system operation administration projects, perform evaluations of potential changes, and provide estimates for completion. Analyze current resources to plan for long-term server expansion and performance optimization. Interact with helpdesk staff, software vendors, and management to provide support and guidance. Install and maintain Microsoft messaging systems and manage system outages in coordination with DOM DoIT. Provide feedback on hardware procurement and collaborate on system development, implementation, and upgrades. Troubleshoot server and software issues, develop training for staff, and ensure efficient system operations. Create documentation, scripts, and processes to resolve future system issues and ensure consistency across accounts. Data Storage Administration Manage and administer the department’s Network Attached Storage (NAS) for unstructured data and evidentiary video. Oversee EMC Cohesity and Data Domain Backup and Recovery systems, ensuring all on-premise servers are backed up. Administer Cisco USC/Hyperflex Storage Arrays used for VMware virtual servers. Perform regular maintenance, patching, and upgrades on storage hardware and software. Evaluate and recommend new storage solutions to improve department performance and efficiency. Manage cloud storage, particularly for preserving digital evidence in AWS. Security Administration Create and manage Microsoft enterprise group policies, ensuring the security and performance of systems across the network. Administer Microsoft Active Directory Federated Services (ADFS) for single sign-on access to critical systems such as PowerDMS and Office 365. Oversee Bitlocker encryption services for mobile laptops and tablets, ensuring data security. Enforce compliance with the State of Iowa, FBI CJIS, and Department of Public Safety security policies. Contribute to disaster recovery planning and provide input on departmental IT policies. Additional Duties Serve as a project manager for various IT projects across the department. Provide second-level support for the department’s PC Help Desk, including troubleshooting desktops, laptops, and other devices. Participate in after-hours support rotation for system operations, networking, security, or server issues. Collaborate with the Professional Standards Bureau on investigations and open records requests. Operate a state vehicle as required for work responsibilities. Please note, candidates for this positionmustreside in the state of Iowa at the time of starting the role. Employer Highlights: The Department of Management, Division of Information Technology provides adaptable, secure, and cost-effective technology services and solutions to support the agencies across the State of Iowa, trusted partners, and citizens. We are responsible for managing all IT assets, projects, and resources to deliver top-tier technology support and expertise across the enterprise. Our strength is driven by the skills, talents, and diversity of our people. We have a great total compensation package for all of our full-time employees, including: Iowa Public Employees' Retirement System (IPERS) Retirement Investors Club (RIC) Flexible Working Environment- Work from Home Opportunities Health, Dental and Vision Insurance Vacation Leave Sick Leave Paid Holidays Flexible Spending Accounts Life Insurance Long-Term Disability Insurance Background Check Requirements: After a conditional offer of employment has been made, and as the final step in the hiring process, candidates for this position will be subject to a background investigation, which may include but may not be limited to a verification of a candidate’s education, previous employment/work history, contact of personal references, motor vehicle records, and a criminal history check (including through Federal, State, or Local criminal justice agencies). Information gathered as part of such background investigation will be treated as confidential to the extent permitted by Iowa Code section 22.7, 8B.4A, and other applicable laws, rules, and regulations; provided that, to the extent permitted by applicable law, such information shall be available to candidates upon request. Pass background investigation conducted by the Iowa Department of Public Safety. Minimum Qualification Requirements Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification: 1) Graduation from an accredited four-year college or university with a degree in any field, and experience equal to three years of full-time work in: operating a multi-job computer; installing, operating, and coordinating computer-based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; designing/administering websites; or executing technology projects (e.g., systems analysis, requirements, design, development, and testing). 2) All of the following (a and b): a. Three years of full-time work experience in: operating a multi-job computer; installing, operating, and coordinating computer-based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; designing/administering websites; or executing technology projects (e.g., systems analysis, requirements, design, development, and testing); and b. A total of four years of education and/or full-time experience (as described in part a), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience. 3) All of the following (a and b): a. Three years of full-time work experience in: operating a multi-job computer; installing, operating, and coordinating computer-based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; designing/administering websites; or executing technology projects (e.g., systems analysis, requirements, design, development, and testing); and b. Certification by an authorized educational institution/major computer or software producer in an area directly related to one of the computer specialty fields described in part a. 4) All of the following (a and b): a. Three years of full-time work experience in: operating a multi-job computer; installing, operating, and coordinating computer-based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; designing/administering websites; or executing technology projects (e.g., systems analysis, requirements, design, development, and testing); and b. Eighteen semester hours of accredited post-high-school coursework in one of the specialty fields described in part a. 5) Current, continuous experience in the state executive branch that includes six months of fulltime work as an Information Technology Specialist 4. For additional information, please click on thislink to view the job description. (https://das.iowa.gov/sites/default/files/hr/documents/class_and_pay/JobClassDescriptions/InformationTechnologySpecialist5-00122-90122.pdf) Why Choose the State of Iowa? At the heart of our commitment to excellence is a dedication to our most valuable asset – our employees. Discover the outstanding benefits that set us apart as an employer of choice. Our Robust Benefits Package Includes: Competitive Compensation: Enjoy a competitive salary that reflects directly on your skills and expertise. Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyTotal Compensation Calculator (https://das.iowa.gov/media/3773/download?inline) .Gain insights into your comprehensive annual compensation, including salary and State-provided benefits. Health and Wellness: Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost. Retirement Planning: We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.Click here to learn more about IPERS (https://ipers.org/members) . Paid Time Off: Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters. Professional Development: Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement. Employee Assistance Program (EAP): We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program. Diversity and Inclusion: Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation. Join Us - Elevate Your Career: Ready to elevate your career with the State of Iowa?Click here (https://iowa.attract.neogov.com/recruitment/p/benefits) to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority 01 Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa. Yes - I understand and agree. No 02 PLEASE READ CAREFULLY Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq? No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq 03 Have you graduated from a four year college or university? IF YES- How many years of experience do you have operating a multi-job computer; installing, operating, and coordinating computer-based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; designing/administering websites; or executing technology projects (e.g., systems analysis, requirements, design, development, and testing)? I have not graduated from a four year college or university Less than one year of experience in the identified areas One year to less than two years of experience in the identified areas Two years to less than three years of experience in the identified areas Three years or more of experience in the identified areas 04 If you are a current State of Iowa employee (executive branch) - How many months of full-time work have you had as an Information Technology Specialist 4 for the State of Iowa? I am not a current State of Iowa employee (executive branch) Less than three months of work experience as an Information Technology Specialist 4 for the State of Iowa Three months to less than six months of work experience as an Information Technology Specialist 4 for the State of Iowa Six months or more of work experience as an Information Technology Specialist 4 for the State of Iowa 05 Do you meet both A and B: (A) Three years of full-time work experience in: operating a multi-job computer; installing, operating, and coordinating computer-based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; designing/administering websites; or executing technology projects (e.g., systems analysis, requirements, design, development, and testing) (B) Four years of education and/or ADDITIONAL full-time experience (as described in part a), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience. I meet A AND B I do not meet A and B 06 Do you meet A AND B: A Three years of full-time work experience in: operating a multi-job computer; installing, operating, and coordinating computer-based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; designing/administering websites; or executing technology projects (e.g., systems analysis, requirements, design, development, and testing); and B Certification by an authorized educational institution/major computer or software producer in an area directly related to one of the computer specialty fields described in part a. Yes - I meet A AND B I do not meet A AND B 07 Do you meet A AND B: A. Three years of full-time work experience in: operating a multi-job computer; installing, operating, and coordinating computer-based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; designing/administering websites; or executing technology projects (e.g., systems analysis, requirements, design, development, and testing); and B. Eighteen semester hours of accredited post-high-school coursework in one of the specialty fields described in part a. Yes - I meet A AND B No - I do not meet A AND B Required Question Agency State of Iowa Agency 185 Department of Management - Office of Chief Information Officer Address 200 East Grand Ave. Des Moines, Iowa, 50309 Website https://ocio.iowa.gov/ Apply Please verify your email addressVerify Email