BSA / AML and Fraud Operations Manager

About the Position: As the Bank Secrecy Act (BSA)/Anti-Money Laundering (AML) and Fraud Operations Manager you will assist with the coordination of the day-to-day implementation and administration of all aspects of the Bank Secrecy Act (BSA) and Fraud Compliance Program. You will monitor compliance with all federal/FinCEN/US Treasury Bank Secrecy Act (BSA) regulations, the USA PATRIOT Act, Anti-Money Laundering (AML), and OFAC laws and regulations. You will also be responsible for working in a cross-functional capacity to detect, prevent, investigate, and recover financial fraud, protecting the assets of the Bank and its customers, as well as the training and development of staff regarding loss detection and prevention measures. You will perform and oversee detailed monitoring of account activity and client behavior analyses, while ensuring compliance with regulatory and operational policies including but not limited to Regulation E, CC, GG, V, the FCRA, FACT Act, Bank Secrecy Act, NACHA, Visa Operating Rules and the Banks policies. You will also be responsible for providing leadership and oversight, in close collaboration with the Vice President, BSA/AML and Fraud Operations, including coaching and mentoring, to the Account Risk Analysts and serve as a subject matter expert for the team and the Bank. What You Will Do: Oversee the analysis and monitoring of daily reports/alerts generated to detect AML and suspicious account activity; determine the appropriate action based on the analysis according to policies and procedures. Thoroughly manage alerts and cases according to procedures to ensure there is accurate and detailed documentation for adherence to Suspicious Activity Reporting procedures. Ensure investigations and resolutions comply with applicable laws, Bank policy, and industry leading practices to reduce the Bank's losses and financial crimes exposure. Develop and revise BSA/AML and Fraud Operations procedures. Continuously review and provide input on the ongoing tuning of alert thresholds and model configuration in the transactional monitoring system to ensure alerts are appropriately set and suspicious activity is detected as expected; help maintain and update documentation and justification of alert thresholds in accordance with procedures. Obtain forensic evidence for investigative purposes when reviewing fraud detection reports or investigating cases by using internal and external resources. Conduct root cause analysis on fraud cases to identify emerging fraud trends and providerecommendations for proper response to threats, taking into consideration client impact Identify improvement opportunities and provide recommendations to modify detection techniques without negatively affecting the client experience or fraud exposure. Monitor and track BSA/AML high risk customers and accounts; assist with the development and refining of the banks customer risk rating system. Conduct due diligence reviews of high-risk customers as needed. Contact and effectively communicate with customers, as needed, to gain an understanding of account activity or KYC/CDD documentation. Ensure timely and accurate filing of all Suspicious Activity Reports and Currency Transaction Reports. Responsible for developing and providing periodic reporting of key AML/BSA, Fraud and OFAC-related metrics to the Vice President, BSA/AML and Fraud Operations and Chief Risk Officer and BSA Officer. Oversee and ensure compliance with all 314(a) and OFAC files, requests, and reporting. Assist with the periodic review and update of the BSA and OFAC risk assessments. Stay abreast of industry trends related to BSA/AML, Fraud and OFAC and any related agency guidance. Build and maintain positive and professional relationships with business units and support departments. Perform other duties as assigned. What Were Looking For: A minimum of five yearsof BSA/AML and/or fraud detection/investigation experience at a financial institution, regulatory agency or law enforcement agency. Excellent critical thinking and problem-solving skills. Ability to work in a fast-paced environment with professionalism, courtesy and tact. Excellent interpersonal, verbal and written communication skills. BSA/AML certifications; CAMS credentials or equivalent are preferred. Working Conditions/Demands: Professional office setting. Primarily sedentary position requiring long periods of time working at a computer. Must be able to move throughout the office and buildings to obtain or relay information. Must be able to perform the essential functions of the position with or without reasonable accommodation. Some essential functions of the position cannot be performed remotely and require on-site work in order to maintain customer relationships and administrative tasks while also providing cross department support. Who Are We? Were not just another bank and were not looking for just another employee. Since 1999, First Internet Bank has been dedicated to finding a better way to bank and doing things that have never been done before. Yes, we really were the first state-charted, FDIC insured bank to operate entirely online and we have been leading the way ever since. We seek the game changers, the innovatorsthose who challenge the status quo because change really is the only constant. Ready to join a team of imaginative, driven individuals like you? Its your career, you deserve to imagine more. Keep reading, we think you will like you what see.