Sr Manager

Actual Title: Sr. Manager / HR Generalist Job Summary: The Site HR Support role is a temporary role that will focus on enabling the local-to-centralized transition, while continuing to deliver local People Partner support in the interim. It will be responsible for assessing site-based HR needs, transitioning this work to the appropriate team in HRSS, and enabling HR's transformation by guiding site-based employees and people leaders through change, e.g. by building capability, awareness, and reinforcing new ways of working. Key Responsibilities Employee Relations Support: • Advise on, and help resolve, complex people issues, interpersonal conflicts, and concerns. Partner with, and escalate to, Employee Relations where appropriate. • Mediate and help resolve interpersonal conflicts and misunderstandings. • Conduct intake interviews with complainants and triage to the appropriate team depending on the issues raised. Lightly investigate concerns that, if true, would likely result in coaching and document findings and outcomes. • Support, and ensure compliance with, corporate disciplinary action processes. • Support time and attendance issues, including long term leave situations and unscheduled absences, along with any related performance or disciplinary actions. • Ensure compliance with company policies, labor laws, and regulations. Qualifications: • Bachelor's degree in Human Resources, Business Administration, or complimentary field. • 8 years of progressive HR experience, with at least 5 years performing in a like People Partner role. • Strong knowledge of HR practices, employment laws, and compliance requirements. • Proven experience in handling employee relations, talent management, and change management. • Exceptional interpersonal, communication, and problem-solving skills. • Ability to work strategically and operationally, leveraging intended processes but taking a hands-on approach when necessary. • Experience working with case management systems (e.g. ServiceNow) and HR analytics • Certifications like SHRM-CP, SHRM-SCP, or PHR are a plus. EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."