Director, Community Relations - Hybrid

This is a hybrid position that requires attendance at our corporate office in North Phoenix, AZ. Veterans, Reservists, Guardsmen and military family members are encouraged to apply Job Summary Leads and manages community relations and engagement activities for TriWest, with a specific focus on the company's corporate office location of Arizona. Helps coordinate details for communications materials needs for external events, in support of and in conjunction with the VP, Military and Veteran Engagement to help support various events' tabling needs, with a heavy emphasis on Arizona-based events. Must build a working knowledge of TriWest's operations, with particular focus on TriWest's roles and responsibilities in support of federal contracts, including the internal procedures and operations of the company. The director must possess excellent oral and written communication skills and be able to work well with people, including professional and non-professional internal and external staff, customers, providers, and subcontractors. Education & Experience Required: • Bachelor's degree in Communications, Business or related field or equivalent experience • Exceptional oral and written communications and presentations skills. • Established network of corporate relationships with community leaders at executive/leader levels, especially in the state of Arizona. • 3-5 years' experience leading corporate giving/engagement programs, and/or community relations/corporate social responsibility programs. • Demonstrated successful track record of managing large-scale projects and/or engagement campaigns for a corporation aligned to specific corporate business goals. Preferred: • Master's Degree • Marketing/advertising experience • Experience with Federal health programs, specifically those of the Departments of Defense and Veterans Affairs Key Responsibilities • Engage with industry leaders, local organizations, and businesses to build collaborative partnerships and identify outreach/partnership opportunities; often involves engaging at leader/executive levels. • In coordination with the VP, Military and Veteran Engagement, and the Communications Team, support various tabling needs and follow through to ensure readiness for events. Manage workflow of requested items to ensure on-time/day of readiness for tabling events. • Represent TriWest at TriWest-hosted events in the community, as requested. • Research direct outreach received at TriWest from external organizations; evaluate for potential partnership/ collaboration opportunities. • Coordinate TriWest participation at locally based events, in support of the VP, Military and Veteran Engagement. • Cross-functionally manages an engagement opportunity from beginning to end, partnering with other departments as needed for success (Accounting, Communications Events, VP, Military and Veteran Engagement, etc.). • Designs an annual plan for community relations/outreach efforts and engagement, with heavy emphasis on the state of Arizona. • Build relationships with both internal and external parties to ensure plan and event goals are met, with a heavy emphasis of the state of Arizona. • Performs other duties as assigned. • Regular and reliable attendance is required. • Some travel is required. Competencies Communication / People Skills: Ability to influence or persuade others under positive or negative circumstances; Adapt to different styles; Listen critically; Collaborate. Computer Literacy: Ability to function in a multi-system Microsoft environment using Word, Outlook, TriWest Intranet, the Internet, and department software applications. Creativity / Innovation: Ability to develop unique and novel solutions to problems; View change as necessary. Empathy / Customer Service: Customer-focused behavior; Helping approach, including listening skills, patience, respect, and empathy for another's position. Independent Thinking / Self-Initiative: Critical thinker with ability to focus on tasks and issues that matter most to achieving outcomes; Commitment to produce outcomes without direction and to find necessary resources. Leadership: Successfully manage different styles of employees; Provide clear direction and effective coaching. Multi-Tasking / Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment. Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; Detail-oriented Problem Solving / Analysis: Ability to solve problems through systematic analysis of processes with sound judgment; Has a realistic understanding of relevant issues. Team-Building / Team Player: Technical Skills: Thorough understanding of TriWest's systems, policies, and procedures, correspondence processing, research and analysis skills, trend identification and documentation, editing skills Working Conditions Working Conditions: • Availability to work non-standard hours • Works within a standard office environment (either WFH or in person), with moderate travel • Extensive computer work with long periods of sitting Company Overview Taking Care of Our Nation's Heroes. It's Who We Are. It's What We Do. Do you have a passion for serving those who served? Join the TriWest Healthcare Alliance Team We're On a Mission to Serve® Our job is to make sure that America's heroes get connected to health care in the community. At TriWest Healthcare Alliance, we've proudly been on that important mission since 1996. Benefits We're more than just a health care company. We're passionate about serving others We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes: Medical, Dental and Vision Coverage Generous paid time off 401(k) Retirement Savings Plan (with matching) Short-term and long-term disability, basic life, and accidental death and dismemberment insurance Tuition reimbursement Paid volunteer time Equal Employment Opportunity TriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that cultivates and supports diversity at every organizational level, including hiring and retaining a diverse workforce, and we highly encourages candidates from all backgrounds to apply. Applicants are considered for positions without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.