Desktop Engineer

Performs IMAC (Install, Move, Add and Change) of End user hardware (Laptops, desktops, mobile devices, printers, desk phones, meeting room devices etc).Troubleshoots and resolves PC incidents and/or VIP requests Assists with Site Security Officer (SSO) on IT security issues and virus elimination. Resolves and closes incidents/service requests as per the procedures & allocated timelines. Complies with Quality Health Safety Environment (QHSE) and IT policies. Conducts hardware and software maintenance and support. Centralized hardware and Spare part stocking and local site inventory management and asset management Special events coverage, meeting room & VCON & voice devices support Desktop Management - Infrastructure Services (IS) 0-2 • Hardware, operating system & software knowledge of laptops, desktops & mobile devices, printers etc. • Good knowledge of Win 10, Win 11 & MS Office • Understanding of active directory, networking • Working knowledge of supporting computer peripherals, like printer, scanners and non-standard devices etc. • Knowledge of Mac OS is preferred Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.