Dreamscape Destinations is hiring: Personal Assistant - Remote in Boston

Job Title: Remote Personal Assistant

Company Overview: Dreamscape Destinations is a renowned travel agency committed to curating extraordinary travel experiences for our clients. With a dedication to personalized service and attention to detail, we strive to create memorable journeys that exceed expectations.

Job Overview: As a Remote Personal Assistant at Dreamscape Destinations, you will provide essential support to our team in managing administrative tasks and ensuring the smooth operation of day-to-day activities. This remote position requires excellent organizational skills, attention to detail, and a proactive approach to problem-solving.

Responsibilities:

1. Administrative Support: Provide administrative assistance to company executives and team members, including scheduling meetings, managing calendars, and organizing documents.
2. Communication: Serve as a point of contact for internal and external communications, responding to emails, phone calls, and inquiries in a professional and timely manner.
3. Document Management: Assist in the creation, formatting, and editing of documents, presentations, and reports using Microsoft Office suite and other software tools.
4. Data Entry: Accurately input and maintain data related to travel bookings, reservations, client profiles, and other pertinent information into our database systems.
5. Client Interaction: Assist clients with inquiries, bookings, modifications, and cancellations, providing exceptional service and support throughout the process.
6. Vendor Management: Liaise with travel vendors, including airlines, hotels, and tour operators, to confirm reservations, obtain necessary documentation, and resolve any issues that may arise.
7. Process Improvement: Identify opportunities for streamlining processes, improving efficiency, and enhancing the overall customer experience.
8. Special Projects: Support various projects and initiatives as assigned by supervisors or management, contributing to the success of the organization.

Benefits:

1. Competitive pay with opportunities for performance-based bonuses.
2. Flexible work schedule with the convenience of remote work.
3. Opportunities for career growth and advancement within the travel industry.
4. Access to travel discounts and perks for personal travel experiences.
5. Comprehensive training and support to excel in the role.
6. Health insurance coverage and additional benefits package.

Qualifications:

1. High school diploma or equivalent (Bachelor's degree preferred).
2. Previous experience in administrative support, customer service, or a related field, preferably in the travel industry.
3. Excellent organizational and time management skills with the ability to prioritize tasks effectively.
4. Strong attention to detail and accuracy in data entry, document management, and communication.
5. Proficiency in using computer software and database systems, with advanced knowledge of Microsoft Office suite.
6. Excellent communication skills, both verbal and written, with a professional demeanor.
7. Ability to work independently and collaboratively in a remote team environment.
8. Passion for travel and a desire to contribute to creating exceptional travel experiences for our clients.

Locations Boston Remote status Fully Remote