AMAZON E-COMMERCE MANAGER Job at GLOBAL MERCHANDISING SERVICES INC in West Holly

ABOUT GLOBAL MERCHANDISING SERVICES:

Global Merchandising Services are music artist, celebrity, and brand merchandise experts. Headquartered in London and Los Angeles, Global is a licensing powerhouse with best-in-class design, product development, and manufacturing and direct-to-consumer sales.

Global executes and delivers business through all channels of retail distribution, live events, web stores, pop-up stores, brand origination and development, sponsorship, endorsements, and third-party licensing. As the exclusive partner for its extensive roster of musical artists and brands, Global develops unique and innovative merchandise programs for its clients.

JOB SUMMARY:

Drive the strategic growth of a profitable business within the Amazon ecosystem, leveraging Global's roster of artists. This role will focus on maximizing revenue through a balanced mix of print-on-demand and physical inventory sales, aiming to expand across key Amazon channels, including Merch by Amazon, Amazon Seller Central, Amazon Marketing Services, and Amazon Brand Registry. The successful candidate will be responsible for developing and launching high-impact products that align with growth goals and optimize our presence across all Amazon platforms.

ESSENTIAL DUTIES

• Facilitate Global’s strategic growth across major Amazon sales channels by managing storefronts for artists, driving revenue, profit, and market share through optimized marketplace practices.
• Maximize account performance using the best mix of:
  • Print-on-demand products
  • Selling off obsolete inventory
  • Marketplace-exclusive physical and on-demand items
• Collaborate with Brand Managers, E-commerce, Creative, and Production teams to advise on product selection, visibility, and strategy, ensuring alignment with brand goals.
• Optimize marketplace listings by tailoring product titles, descriptions, images, and pricing to maximize visibility and engagement on each Amazon channel.
• Oversee fulfillment operations, including selecting the best fulfillment partners for physical inventory, managing inventory numbers, and ensuring smooth fulfillment processes.
• Provide regular performance reports, leveraging insights to refine product offerings and marketing strategies for better outcomes.
• Work closely with Finance, Demand Planning, and Supply Chain departments to improve efficiency, reduce costs, and support accurate inventory forecasting and planning.
• Update Amazon stores quarterly or as needed based on artist activity, ensuring fresh, relevant, and engaging content.
• Manage Amazon Sponsored Ads across products and stores for consistent visibility, covering always-on, seasonal, and new product launch campaigns.
• Conduct trend forecasting and collaborate with designers to create trend-driven, appealing merchandise.
• Coordinate with Amazon US and EU account managers to amplify key artist moments, such as anniversaries, new releases, and tours, to maximize impact and reach.
• Develop and implement yearly sales forecasts based on historical data, upcoming product launches, and industry trends to guide strategic planning and optimize resources.
• Identify marketing opportunities for artists and stores.

JOB QUALIFICATIONS & SKILLS

• Education: Bachelor's degree in Business, Marketing, E-commerce, or a related field is preferred. Equivalent professional experience may be considered in lieu of degree.
• Experience: Minimum of 4 years experience in E-commerce, with at least 3 years specifically managing Amazon sales channels.
• Amazon Sales Channel Expertise: Proven experience managing and optimizing various Amazon sales channels to drive revenue growth, including Merch by Amazon and Amazon Seller Central.
• Product Development for Amazon Platforms: Skilled in developing and launching products tailored for Merch by Amazon and other Amazon capabilities, maximizing reach and visibility.
• Amazon Strategy and Compliance: Strong background in creating and executing comprehensive strategies for Amazon Seller Central that boost sales, enhance brand visibility, and ensure compliance with Amazon policies and guidelines.
• Digital Marketing Proficiency: Expertise in Amazon Marketing Services, CPC, SEO, and other digital marketing tactics to increase product discoverability and engagement.
• Analytical Skills: High proficiency in analyzing sales data, identifying trends, and making data-driven decisions to enhance performance and optimize sales strategies.
• Problem-Solving Skills: Ability to proactively troubleshoot and resolve issues related to listings, inventory management, and customer feedback, ensuring a smooth operational workflow.
• Budgeting and Forecasting Skills: Competence in creating, tracking, and managing budgets and sales forecasts to align with strategic objectives and resource planning.

PHYSICAL REQUIREMENTS

• Ability to talk or hear in order to give and receive information and instructions.
• Ability to stand, walk, sit, use hands to type, handle or feel objects, tools or controls.
• Ability to reach with hands and arms.
• Ability to use computer keyboard up to 80% of the day.
• Visual acuity, ability to adjust focus and peripheral vision for work on a laptop or other computer equipment.
• Lift and/or move up to 25 pounds.

This job description is not intended to be all-inclusive. Global Merchandising Services is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against based on disability. EOE/AA M/F/D/V.