User Experience Designer ( Open to Remote)

Job Summary In this role you will be responsible for designing and monitoring the user interface of MyBobs.com, customer-facing elements of related software, and other future digital products & services. You will develop meaningful digital experiences that are intuitive, user-friendly and delightful through effective information architecture, interaction design, visual design, usability evaluations and collaboration with cross-functional teams. You will play a critical role in the success of our fast-growing $200+ million eCommerce channel and in increasing the eCommerce share of $200+ billion overall company sales. Reporting to the User Experience Lead, you will work alongside Product and Development teams to measure and optimize applications, guide creative choices, champion the end-user's needs and create the best user experience for our customers. You will research customer and stakeholder needs, surfacing opportunities for new development and improvements to existing features. Responsibilities Collaborate with stakeholders, such as product managers, developers and other designers to iterate on solutions Support efforts to streamline the UX/UI design creation and production process chain Help develop a scalable design system and interface Translate concepts into front-end specifications creating user flows, wireframes, mockups, visual designs and interactive prototypes that lead to intuitive user experiences Conduct user research and usability testing to identify customer pain points and create wireframes showcasing interaction flows, information architecture and designs to combat these pain points Analyze user research data to identify opportunities for improvement and design solutions Create detailed, user-friendly design documentation that can be consumed by technical and non-technical audiences Serve as a subject matter expert in design & design research, current trends and patterns for mobile-first design Ensure digital experiences are intuitive, user-friendly, and meet the needs and expectations of the target audience Adapt product experiences to different audiences based on their needs and the devices they use (feature personalization, responsive design, accessibility) Help facilitate a process and design system that supports consistent UX principles and processes across devices and channels Support collaboration and discovery sessions between Engineering, Product, Marketing, Merchandising, Operations and UX Develop personas, user flows and scenarios, goal/task analyses, and other key tools of user-centered design Support multiple projects in parallel Collaborate with UX Lead and stakeholders to meet UX deliverables and deadlines Ensure wireframes, process flows, and other UX/UI artifacts can be successfully delivered from ideation to implementation within development timelines and technical restraints, partnering with product and development teams Early development of multiple concepts and production of user stories and high-level requirements for UX Understand business objectives, complex workflows, and end-user needs with ability to translate that into a seamless experience for the customer Advocate for strong user perspective across all scrum teams and product development Participate in test planning and execution to ensure that expected results will satisfy business and non-functional requirements Champion user-centered design principles, leverage data from user tests, analytics, and A/B tests to drive the design process, and to create experiences that meet user needs (while simultaneously addressing business goals) Required Qualifications Bachelor's Degree in a Design discipline such as Human Computer Interaction, Product, Industrial, Digital, Information Architecture or another closely related field 3+ years of work in UX for customer-facing applications and mobile design Experience developing scalable design systems, concepts and structures Proficient in leading industry UX/UI prototyping tools Proficient in leading industry UX/UI design software Proficient knowledge of coding languages including HTML, CSS and JavaScript Strong understanding of user-centered design principles and methodologies, usability and user research best practices A design portfolio demonstrating your UX process, creative thinking and the delivery of solid end-to-end scenarios on responsively designed websites Familiarity with ADA WCAG 2.20 AA compliance guidelines to drive all UX deliverables Proven ability to conduct user research and translate findings into actionable insights Detail driven, highly organized and able to manage time across several concurrent projects Experience collaborating across Product and IT teams on technical implementations Agile mindset, comfortable operating in an evolving environment with changing priorities Highly creative with meticulous attention to detail and passion for creating user-friendly and visually appealing products Experience implementing and adhering to brand guidelines Strong work ethic and self-motivated with ability to take ownership, prioritize, meet deadlines, and work independently (including remote work) Empathetic, open to feedback and able to communicate and collaborate effectively Preferred Qualifications Experience with SAP Hybris platform a plus Experience with Bloomreach CMS a plus Experience with Adobe XD or similar design tools as well as prototyping tools a plus Experience in the Retail industry (furniture category)

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