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L.A. Care Health Plan

Enterprise Shared Services Program Manager II (ALD)

L.A. Care Health Plan, Los Angeles, California, United States, 90079


Job Title:

Enterprise Shared Services Program Manager II (ALD)

Job Category:

Administrative, HR, Business Professionals

Department:

Claims Data and Support Services

Location:

Los Angeles, CA, US, 90017

Position Type:

Full Time

Requisition ID:

11702

Salary Range:

$117,509.00 (Min.) - $152,762.00 (Mid.) - $188,015.00 (Max.)

Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan, serving more than 2 million members.

Mission:

L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities.

Job Summary The Enterprise Shared Services Program Manager II is responsible for leading and managing a portfolio of strategic and transformational enterprise-wide programs and projects that are generally complex and large in scope. The Program Manager collaborates with leadership, management, and other stakeholders, participates in program governance, and provides oversight of Senior Project Managers and Project Managers across the organization.

This position serves as the primary contact between executive leadership and the program team, engaging stakeholders and communicating the program’s progress. Responsibilities include managing change, resolving issues, and ensuring effective program execution.

Duties

Creates, develops, and maintains the program plan and supports development of related project plans.

Manages scope, schedule, cost, and quality, ensuring integrated master plans are followed.

Meets regularly with Business Owner(s) and Project Managers/teams.

Partners with Business Owner(s) to develop various plans including communications, training, and risk management.

Directs others to complete projects on time, within scope, and on budget.

Accountable for scheduling, cost tracking, resource management, and program performance.

Supervises multiple projects to align with strategic plans and objectives.

Supports Business Owner(s) with proposal development and program documentation.

Functions as the lead expert in Enterprise Shared Services.

Optimizes program governance and establishes metrics of success.

Supports PACE methodology and ensures appropriate Project Management tools are used.

Promotes cultural and organizational change.

Performs other duties as assigned.

Education Required Bachelor's Degree (or equivalent education/experience).

Education Preferred Master's Degree

Experience Required: At least 6 years of relevant experience in Project Management, Program Management, or Health Care Administration.

Facilitating complex decision-making among executive stakeholders.

Vendor/contract management and negotiations experience.

Skills Required: Success managing multiple large-scale projects simultaneously.

Ability to work independently or lead project teams with limited supervision.

Strong time management, organizational, and communication skills.

Proficiency in Microsoft Office Suite and HTML.

Licenses/Certifications Preferred:

Project Management Professional (PMP)

Physical Requirements Light

Additional Information Salary Range Disclaimer:

The expected pay range is based on factors such as geography, experience, education, and the market.

This position is a limited duration position, with a term of one to two years from the start date.

L.A. Care offers a wide range of benefits including:

Paid Time Off (PTO)

Tuition Reimbursement

Retirement Plans

Medical, Dental and Vision

Wellness Program

Volunteer Time Off (VTO)

Nearest Major Market:

Los Angeles

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