Live Nation
Venue Security Operations Manager - Citizens House of Blues
Live Nation, Boston, Massachusetts, us, 02298
Venue Security Operations Manager - Citizens House of Blues
Apply locations Boston, MA, USA time type Full time posted on Posted 30+ Days Ago job requisition id JR-61616 Job Summary: WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. We foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support, it’s no wonder we are certified as a
Great Place to Work
organization. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. If this sounds like you then please read on! JOB POSTING The Role: The Security Manager is responsible for the overall management of the security department to ensure guest, employee, artist and venue safety. Also, controls costs and ensures total guest satisfaction by guarding, patrolling, and monitoring the premises to prevent theft, violence, or infractions of rules. Job Functions: Work in conjunction with the General Manager and Sr. Operations Manager to ensure compliance with all policies and procedures that relate to the security department as well as local, state and federal laws and regulations. Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. Moves throughout the venue and all areas to visually monitor and take corrective action when needed. Provides guidance and improvement and implements necessary adjustments. Investigates and resolves security complaints. Interacts positively with guests. Circulate among visitors, patrons, or employees to preserve order and protect property. Writes reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. Interviews, selects, trains, supervises, counsels and disciplines security staff for the efficient operation of the security department. Partner with fellow team members at the end of show to close the venue, which may include collecting recyclables from the venue and/or reserved section, picking up and properly storing event equipment. Organizes and conducts meetings and communicates pertinent information to the staff. Schedules and directs staff in their work assignments. Regularly reviews and evaluates the department and recommends and implements new operational policies and procedures when necessary. Qualifications: High School Diploma or equivalent preferred. At least 2 years of experience in a similar role. In certain states, a Guard Card is a plus. Working knowledge of security operations, safety practices in a business environment and enforcement procedures. Strong strategic thinking and creative problem-solving skills. Excellent verbal, written and interpersonal communication skills. Acute sense of judgment, tact and diplomacy. A strong sense of teamwork and ability to execute programs. Position requires constant walking, climbing stairs, lifting and carrying 50 lbs.+ and occasional sitting. EQUAL EMPLOYMENT OPPORTUNITY We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. Live Nation strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin, citizenship, race, sex, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable law. HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
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Apply locations Boston, MA, USA time type Full time posted on Posted 30+ Days Ago job requisition id JR-61616 Job Summary: WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. We foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support, it’s no wonder we are certified as a
Great Place to Work
organization. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. If this sounds like you then please read on! JOB POSTING The Role: The Security Manager is responsible for the overall management of the security department to ensure guest, employee, artist and venue safety. Also, controls costs and ensures total guest satisfaction by guarding, patrolling, and monitoring the premises to prevent theft, violence, or infractions of rules. Job Functions: Work in conjunction with the General Manager and Sr. Operations Manager to ensure compliance with all policies and procedures that relate to the security department as well as local, state and federal laws and regulations. Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. Moves throughout the venue and all areas to visually monitor and take corrective action when needed. Provides guidance and improvement and implements necessary adjustments. Investigates and resolves security complaints. Interacts positively with guests. Circulate among visitors, patrons, or employees to preserve order and protect property. Writes reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. Interviews, selects, trains, supervises, counsels and disciplines security staff for the efficient operation of the security department. Partner with fellow team members at the end of show to close the venue, which may include collecting recyclables from the venue and/or reserved section, picking up and properly storing event equipment. Organizes and conducts meetings and communicates pertinent information to the staff. Schedules and directs staff in their work assignments. Regularly reviews and evaluates the department and recommends and implements new operational policies and procedures when necessary. Qualifications: High School Diploma or equivalent preferred. At least 2 years of experience in a similar role. In certain states, a Guard Card is a plus. Working knowledge of security operations, safety practices in a business environment and enforcement procedures. Strong strategic thinking and creative problem-solving skills. Excellent verbal, written and interpersonal communication skills. Acute sense of judgment, tact and diplomacy. A strong sense of teamwork and ability to execute programs. Position requires constant walking, climbing stairs, lifting and carrying 50 lbs.+ and occasional sitting. EQUAL EMPLOYMENT OPPORTUNITY We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. Live Nation strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin, citizenship, race, sex, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable law. HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
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