AIT Worldwide Logistics, Inc.
Director of Operations, Central Region
AIT Worldwide Logistics, Inc., Palatine, Illinois, United States, 60251
Introduction:
Join us at AIT, where we believe every day presents an opportunity to make a global impact!
We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. As trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction.
Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture; join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what
our people deliver.
means when you come move the world with us!
Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey.
Overview: The Director of Operations is responsible for the daily operational and organizational management of the Central Region in the US market. This role will directly manage multiple offices P&L to accomplish profitability and growth objectives in an efficient and high-quality manner. In addition, this role will recruit, develop, and motivate staff to provide a world-class customer experience and meet or exceed client expectations. It is important that the individual in this role provides all stations with the necessary tools in place to succeed and expand their business levels in both domestic and international product lines in a sustained fashion. This role partners with corporate operations and the product team to implement and execute corporate strategy within the region and build upon the "One Team, One Vision" approach regionally.
Responsibilities:
Provide daily P&L management of the region, ensuring necessary tools, processes, and metrics are in place to accomplish growth, service, and profitability goals.
Recruit, hire, train, and develop the team to ensure company expectations are met and manage underperformance as necessary.
Conduct weekly 1:1's to effectively coach, develop, and motivate the team through performance KPI's, metrics, and goals.
Be active in sales pipeline management & sales calls to clients to develop revenue. Support solution development to execute and deliver to the client's expectations in order to exceed growth objectives in both international and domestic products.
Internal networking and partnership amongst the vertical and corporate functions.
Align on sales strategy with the Regional Sales Director in partnership to meet and exceed our budget expectations.
Develop and execute the Central Region's operational & cultural strategy of AIT.
Other duties and responsibilities will be assigned as the business demands deem necessary.
Qualifications: Education Qualifications
High School Diploma or GED Equivalent Required
Bachelor's Degree or work experience equivalent Preferred
Experience Qualifications
3+ years Multi-station P&L experience Required
10+ years Experience with diversified freight forwarding products including domestic, international, and logistics Required
15+ years Freight Forwarding experience Preferred
Other Skills We Hope to See:
A team player who works well with others – being respectful to our teammates is a Core Value!
A strong work ethic with an appreciation for ownership, independence, accountability, and autonomy in your role.
Growth mindset – being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently.
Customer service focus – we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture!
What AIT Can Offer You: In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support program, Paid Parental Leave, Pet Insurance, 401(k), and Tuition Reimbursement for your personal development. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.
About AIT Worldwide: AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components, and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences, and marine. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground, and rail—on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe, and North America, AIT’s full-service options also include customs clearance, warehouse management, and white glove services. Learn more about AIT Worldwide Logistics, our culture, and core values in action here.
AIT Worldwide Logistics is an Equal Opportunity Employer – M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218.
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We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. As trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction.
Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture; join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what
our people deliver.
means when you come move the world with us!
Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey.
Overview: The Director of Operations is responsible for the daily operational and organizational management of the Central Region in the US market. This role will directly manage multiple offices P&L to accomplish profitability and growth objectives in an efficient and high-quality manner. In addition, this role will recruit, develop, and motivate staff to provide a world-class customer experience and meet or exceed client expectations. It is important that the individual in this role provides all stations with the necessary tools in place to succeed and expand their business levels in both domestic and international product lines in a sustained fashion. This role partners with corporate operations and the product team to implement and execute corporate strategy within the region and build upon the "One Team, One Vision" approach regionally.
Responsibilities:
Provide daily P&L management of the region, ensuring necessary tools, processes, and metrics are in place to accomplish growth, service, and profitability goals.
Recruit, hire, train, and develop the team to ensure company expectations are met and manage underperformance as necessary.
Conduct weekly 1:1's to effectively coach, develop, and motivate the team through performance KPI's, metrics, and goals.
Be active in sales pipeline management & sales calls to clients to develop revenue. Support solution development to execute and deliver to the client's expectations in order to exceed growth objectives in both international and domestic products.
Internal networking and partnership amongst the vertical and corporate functions.
Align on sales strategy with the Regional Sales Director in partnership to meet and exceed our budget expectations.
Develop and execute the Central Region's operational & cultural strategy of AIT.
Other duties and responsibilities will be assigned as the business demands deem necessary.
Qualifications: Education Qualifications
High School Diploma or GED Equivalent Required
Bachelor's Degree or work experience equivalent Preferred
Experience Qualifications
3+ years Multi-station P&L experience Required
10+ years Experience with diversified freight forwarding products including domestic, international, and logistics Required
15+ years Freight Forwarding experience Preferred
Other Skills We Hope to See:
A team player who works well with others – being respectful to our teammates is a Core Value!
A strong work ethic with an appreciation for ownership, independence, accountability, and autonomy in your role.
Growth mindset – being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently.
Customer service focus – we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture!
What AIT Can Offer You: In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support program, Paid Parental Leave, Pet Insurance, 401(k), and Tuition Reimbursement for your personal development. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.
About AIT Worldwide: AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components, and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences, and marine. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground, and rail—on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe, and North America, AIT’s full-service options also include customs clearance, warehouse management, and white glove services. Learn more about AIT Worldwide Logistics, our culture, and core values in action here.
AIT Worldwide Logistics is an Equal Opportunity Employer – M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218.
#J-18808-Ljbffr