Receptionist/Data Entry Job at Mees Tile & Marble in Lexington

We are seeking a Receptionist/Data Entry to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues when answering calls.

Responsibilities:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

• Previous experience in customer service, receptionist, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive, professional demeanor and attire
• Excellent written and verbal communication skills