Rockstar
Project Coordinator: Trust & Safety
Rockstar, New York, New York, us, 10261
At Rockstar Games, we create world-class entertainment experiences.
Become part of a team working on some of the most rewarding, large-scale creative projects to be found in any entertainment medium - all within an inclusive, highly-motivated environment where you can learn and collaborate with some of the most talented people in the industry.
Rockstar Games is seeking a Project Coordinator with strong cross-department communication and organization to support our Trust & Safety initiatives. This is a full-time, in-office position based out of Rockstar’s NYC headquarters in Downtown Manhattan.
WHAT WE DO
The Rockstar Games Project Management group supports various stakeholder groups across the company to develop and communicate research; align project resources and timelines; facilitate cross-functional development and cultivate macro and micro understandings of our teams. The Project Management group supports all Rockstar Games titles, including Grand Theft Auto V and Red Dead Redemption, in an effort to deliver world-class live service experiences. This role will support the Trust & Safety team at Rockstar Games, which enables a safe and inclusive player experience for users across our games and services, working to reduce the exposure to harm and toxicity in our online games. RESPONSIBILITIES
Support the Trust & Safety team and their partners across multiple studios to package and ship off project deliverables. Provide status updates on projects and track project work against team milestones with robust understanding of product requirements, stakeholder expectations and situational tradeoffs. Maintain project schedules and milestone documentation, monitoring the progress of milestones and specific tasks against those schedules. Use various project tools and development resources to build efficient team productivity reporting and project progress to ensure the growth and improvement of the team. Keep stakeholder communication strong with project updates, task prioritization, and quick responses and follow-ups on requests that need immediate attention. Act as a scrum master for teams by coaching them on agile and lean frameworks to produce quality product deliveries and continuous improvement. Managing communications between cross functional teams including Product, Engineering, Analytics, Security, Publishing Leadership, and others. QUALIFICATIONS
2+ years of experience defining and managing multi-team, multi-location projects related to Trust & Safety, technical development, or games. Proficiency in multiple software tools to manage projects and facilitate related communication, including and not limited to Excel, Task Tracking Programs (i.e., Monday.com), Word, Figma, and PowerPoint. SKILLS
Strong team player, who is comfortable with collaboration, highly organized, and a flexible thinker. Motivated self-starter with ability to work in a fast-paced environment. Exceptional, clear, and effective communication skills (verbal and written). Knowledge of sprint methodologies and best practices. PLUSES
Please note that these are desirable skills and are not required to apply for the position. Passion for the video game industry and keeping online communities safe. Experience in data analytics and applications. Experience with SCRUM or other sprint-based project management methodologies. Experience in supporting safety and compliance strategies cross functionally. HOW TO APPLY
Please apply with a resume and cover letter demonstrating how you meet the skills above. If we would like to move forward with your application, a Rockstar recruiter will reach out to you to explain next steps and guide you through the process. Rockstar is committed to creating a work environment that promotes equal opportunity, dignity and respect. In line with this commitment, Rockstar will provide reasonable accommodations to qualified job applicants with disabilities during the recruitment process in order for such applicants to be considered for the position for which they are applying, as well as to qualified employees to enable them to perform the essential functions of their roles. If you need more information about Rockstar’s reasonable accommodation policies or process, or need to request an accommodation, please contact the Human Resources Department. If you’ve got the right skills for the job, we want to hear from you. We encourage applications from all suitable candidates regardless of age, disability, gender identity, sexual orientation, religion, belief, race, or any other protected category. The pay range for this position in New York State (inclusive of New York City) at the start of employment is expected to be between the range below* per year. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations. Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards, in addition to a full range of medical, financial, and/or other benefits. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an "at-will position" and the company reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors. *NY Base Pay Range $69,900 — $103,400 USD
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The Rockstar Games Project Management group supports various stakeholder groups across the company to develop and communicate research; align project resources and timelines; facilitate cross-functional development and cultivate macro and micro understandings of our teams. The Project Management group supports all Rockstar Games titles, including Grand Theft Auto V and Red Dead Redemption, in an effort to deliver world-class live service experiences. This role will support the Trust & Safety team at Rockstar Games, which enables a safe and inclusive player experience for users across our games and services, working to reduce the exposure to harm and toxicity in our online games. RESPONSIBILITIES
Support the Trust & Safety team and their partners across multiple studios to package and ship off project deliverables. Provide status updates on projects and track project work against team milestones with robust understanding of product requirements, stakeholder expectations and situational tradeoffs. Maintain project schedules and milestone documentation, monitoring the progress of milestones and specific tasks against those schedules. Use various project tools and development resources to build efficient team productivity reporting and project progress to ensure the growth and improvement of the team. Keep stakeholder communication strong with project updates, task prioritization, and quick responses and follow-ups on requests that need immediate attention. Act as a scrum master for teams by coaching them on agile and lean frameworks to produce quality product deliveries and continuous improvement. Managing communications between cross functional teams including Product, Engineering, Analytics, Security, Publishing Leadership, and others. QUALIFICATIONS
2+ years of experience defining and managing multi-team, multi-location projects related to Trust & Safety, technical development, or games. Proficiency in multiple software tools to manage projects and facilitate related communication, including and not limited to Excel, Task Tracking Programs (i.e., Monday.com), Word, Figma, and PowerPoint. SKILLS
Strong team player, who is comfortable with collaboration, highly organized, and a flexible thinker. Motivated self-starter with ability to work in a fast-paced environment. Exceptional, clear, and effective communication skills (verbal and written). Knowledge of sprint methodologies and best practices. PLUSES
Please note that these are desirable skills and are not required to apply for the position. Passion for the video game industry and keeping online communities safe. Experience in data analytics and applications. Experience with SCRUM or other sprint-based project management methodologies. Experience in supporting safety and compliance strategies cross functionally. HOW TO APPLY
Please apply with a resume and cover letter demonstrating how you meet the skills above. If we would like to move forward with your application, a Rockstar recruiter will reach out to you to explain next steps and guide you through the process. Rockstar is committed to creating a work environment that promotes equal opportunity, dignity and respect. In line with this commitment, Rockstar will provide reasonable accommodations to qualified job applicants with disabilities during the recruitment process in order for such applicants to be considered for the position for which they are applying, as well as to qualified employees to enable them to perform the essential functions of their roles. If you need more information about Rockstar’s reasonable accommodation policies or process, or need to request an accommodation, please contact the Human Resources Department. If you’ve got the right skills for the job, we want to hear from you. We encourage applications from all suitable candidates regardless of age, disability, gender identity, sexual orientation, religion, belief, race, or any other protected category. The pay range for this position in New York State (inclusive of New York City) at the start of employment is expected to be between the range below* per year. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations. Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards, in addition to a full range of medical, financial, and/or other benefits. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an "at-will position" and the company reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors. *NY Base Pay Range $69,900 — $103,400 USD
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