Dental Intake / Data Entry Specialist Job at RemX in Savannah

Dental Intake /Data Entry Specialist:

The Data Entry Specialist is responsible for accurately and efficiently entering customer product information into the database system, playing a key role on the primary case entry team. The ideal candidate will have strong computer skills, critical thinking abilities, and a willingness to learn and grow. Success in this role depends on accuracy and reliability.

General Duties & Responsibilities:

• Receive cases, review contents, and identify customer order requests.
• Enter information on incoming cases into the computer system accurately and generate work tickets.
• Code cases for data entry.
• Update computer work tickets as needed to adjust hold statuses, dates, codes, etc.
• Scan case paperwork for electronic storage.
• Retrieve previous paperwork from files as needed for case information or reworks.
• Understand the case flow and schedule of operations.
• Perform other duties as assigned.

Qualifications:

• Proficiency in relevant computer applications.
• Knowledge of customer service practices and principles.
• Excellent data entry and typing skills.
• Strong listening, verbal, written communication, and comprehension skills.

Skills and Abilities Required:

• Proficiency with computers and applications, with the ability to quickly learn new software (e.g., Labtrac).
• Knowledge of customer service practices and principles.
• Strong data entry and typing skills.
• Excellent communication skills, both verbal and written.
• Familiarity with case entry terminology.
• Ability to read, write, speak, and understand English.
• Strong attention to detail and ability to multitask.
• Knowledge of dental anatomy and terminology is preferred but not required.

Pay: $18-$19.50 per hour DOE

Type: Contract to Hire